ACC’s Executive is made up of the senior managers from each of ACC’s business groups. The Executive meets each month and reports regularly to the ACC Board. It also liaises with the Minister for ACC, and includes preparing briefings and attending meetings.
They include:
- General Manager, Claims Management – Denise Cosgrove
- General Manager, Enterprise Planning & Information Technology – Richard Doig
- General Manager, Actuarial and Risk – Herwig Raubal.
General Manager, Claims Management – Denise Cosgrove | |
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The General Manager, Claims Management is responsible for all functions in the former Operations group, including management of the branch network, claims processing, contact centres, long-term claims management, the National Serious Injury Service and the investigation unit. This role also incorporates overall management of the clinical directorate, service development and innovation functions as well as the complaints investigator and customer support service. Denise Cosgrove took up this position in March 2010 following her previous role as General Manager, People and Business Services, which she held from July 2006. |
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General Manager, Enterprise Planning & Information Technology – Richard Doig | |
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The General Manager, Enterprise Planning & Information Technology is responsible for supporting ACC to achieve its strategic goals through delivery of successful projects and programmes, providing quality information management services and ensuring information technology systems and hardware is available to meet staff needs. Richard Doig took up the General Manager position in January 2012 and was formerly ACC's Chief Information Officer since February 2010. Richard joined ACC in 2003 as part of the Claims Management group corporate office and has held a number of different roles in ACC spanning operation’s management, change management, information management and IT. Prior to joining ACC Richard was an officer in the Royal New Zealand Navy. |
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General Manager, Actuarial and Risk – Herwig Raubal | |
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The General Manager, Actuarial and Risk provides advice to ACC regarding its operational and financial performance in respect of funding policy, levy rates and other financial objectives. The role includes the Risk Management Office, which is responsible for ensuring organisational risks are identified and managed. Herwig Raubal took up the position of General Manager Actuarial and Risk in February 2012. He has previously held Chief Actuary roles at Tower limited and Farmers’ Mutual group. |
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Last updated: 16 April 2012