Contact us by email

Our aim is to respond to your emails within two working days.

Claims

Contact

Email

General claims enquires

claims@acc.co.nz

Accidental Death Unit (Northern)
(Covers northern North Island)

hamilton.accidentaldeath@acc.co.nz

Accidental Death Unit (Southern)
(Covers southern North Island and South Island)

dunedin.accidentaldeath@acc.co.nz

Business and levies

Contact

Email

Business and levies

business@acc.co.nz

Debt management

business@acc.co.nz

Incentives programmes
(Partnership Programme, Workplace Safety Discounts, Workplace Safety Management Practices)

business@acc.co.nz

Providers

Contact

Email

Provider helpline
(Please include your Provider or Vendor Number in your email. If you are querying an invoice please also include your Schedule or Invoice number as we need this information to proceed)

providerhelp@acc.co.nz

Injury Prevention

Contact

Email

Injury prevention

thinksafe@acc.co.nz

Injury management (for employers)

Contact

Email

Injury Management Team

returntowork@acc.co.nz

Deaf enquiries

Contact

Email

Deaf enquiries

deaf@acc.co.nz

Concerns and complaints

Contact

Email

Concerns and complaints

complaints@acc.co.nz

Fraud

Contact

Email

Preventing fraud

collection.collation@acc.co.nz

Media enquiries

Contact

Email

Stephanie Melville
Lead Media Advisor

stephanie.melville@acc.co.nz

Glenn Donovan
Senior Media Advisor

glenn.donovan@acc.co.nz

Corporate office

Contact

Email

Corporate office

information@acc.co.nz

General enquiries

Contact

Email

General enquiries

information@acc.co.nz

Statistics enquiries

statistics@acc.co.nz

Last updated: 20 September 2011