Contact us by phone

If you leave a voice message, we aim to respond to it within one working day.

We have translation services available in 39 languages.

Claims

Contact

Phone number

Claims helpline

8am – 5:30pm NZT Monday to Friday

0800 101 996

Treatment injury centre

0800 735 566

Sexual abuse (sensitive claims)

0800 735 566

Accidental death

0800 222 075

Deaf community fax

0800 332 354

Business and levies

Contact

Phone number

Business Service Centre

8am – 6pm NZT Monday to Thursday
8am – 5pm NZT Friday

0800 222 776

Employers

0800 222 776

Self-employed

0508 426 837
(0508 4COVER)

Agents and advisors

0800 222 991

Overseas callers

+64 4 816 7880

Debt management

0800 729 538
(0800 PAY LEVIES)

Providers

Contact

Phone number

Provider helpline

8am - 6pm NZT Monday to Friday

0800 222 070

Injury prevention

Contact

Phone number

Publications

0800 844 657

ACC injury prevention unit

(04) 816 7400

Injury management (for employers)

Contact

Phone number

Injury Management Team

0800 101 996

Concerns and complaints

Contact

Phone number

Customer Support Service

0800 650 222

Overseas callers

+64 7 848 7403

Preventing fraud

Contact

Phone number

Preventing fraud

0800 372 830

Media enquiries

Contact

Phone number

Stephanie Melville
Senior Media Advisor

(04) 816 7391
027 493 6858 (mobile number)

Corporate office

Contact

Phone number

Corporate office

(04) 816 7400

General enquiries

Contact

Phone number

General enquiries

(04) 816 7400

Last updated: 2 October 2013