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If you leave a voice message, we aim to respond to it within one working day.

On this page

Claims
Business and levies
Providers
Injury prevention
Injury management (for employers)
Concerns and complaints
Preventing fraud
Media enquiries
Corporate office
General enquiries

We have translation services available in 39 languages.

Claims

Contact	Phone number
Claims helpline 8am – 5:30pm NZT Monday to Friday	0800101996
Treatment injury and patient safety	0800735566
Sexual abuse (sensitive claims)	0800735566
Accidental death	0800222075
Deaf community fax	0800332354

Business and levies

Contact	Phone number
Business Service Centre 8am – 6pm NZT Monday to Thursday 8am – 5pm NZT Friday	0800222776
Employers	0800222776
Self-employed	0508426837 (05084COVER)
Agents and advisors	0800222991
Overseas callers	+6449103707
Debt management	0800729538 (0800PAYLEVIES)

Providers

Contact

Phone number

Provider helpline

8am - 6pm NZT Monday to Friday

0800222070

Injury prevention

Contact	Phone number
Publications	0800844657
ACC injury prevention unit	(04)9187700

Injury management (for employers)

Contact	Phone number
Injury Management Team	0800101996

Concerns and complaints

Contact	Phone number
Customer Support Service	0800650222
Overseas callers	+6478487403

Preventing fraud

Contact	Phone number
Preventing fraud	050822237283 (0508ACCFRAUD)

Media enquiries

Contact	Phone number
Laurie Edwards Corporate Affairs Manager	(04)9184119 0274470255 (mobile number)
Fiona Robinson Senior Media and Public Relations Advisor	(04)9184291 0276007359 (mobile number)

Corporate office

Contact	Phone number
Corporate office	(04)9187700

General enquiries

Contact	Phone number
General enquiries	(04)9187700