Contact us by phone

If you leave a voice message, we aim to respond to it within one working day.

On this page

  1. Claims
  2. Business and levies
  3. Providers
  4. Injury prevention
  5. Concerns and complaints
  6. Preventing fraud
  7. Media enquiries
  8. Corporate office
  9. General enquiries

We have translation services available in 39 languages.

Claims

Contact

Phone number

Claims helpline

8am – 5:30pm NZT Monday to Friday

0800 101 996

Treatment injury and patient safety

0800 735 566

Sexual abuse (sensitive claims)

0800 735 566

Accidental death

0800 222 075

Deaf community fax

0800 332 354

 

Business and levies

Contact

Phone number

Business Service Centre

8am – 6pm NZT Monday to Thursday
8am – 5pm NZT Friday

0800 222 776

Employers

0800 222 776

Self-employed

0508 426 837
(0508 4COVER)

Agents and advisors

0800 222 991

Overseas callers

+64 4 910 3707

Debt management

0800 729 538
(0800 PAY LEVIES)

 

Providers

Contact

Phone number

Provider helpline

8am - 6pm NZT Monday to Friday

0800 222 070

 

Injury prevention

Contact

Phone number

Publications

0800 844 657

ACC injury prevention unit

(04) 918 7700

 

Concerns and complaints

Contact

Phone number

Customer Support Service

0800 650 222

Overseas callers

+64 7 848 7403

 

Preventing fraud

Contact

Phone number

Preventing fraud

0508 222 37283
(0508 ACC FRAUD)

 

Media enquiries

Contact

Phone number

Laurie Edwards
Corporate Affairs Manager

(04) 918 4119
027 447 0255 (mobile number)

Stephanie Julian
Lead Media Advisor

(04) 918 4291
027 600 7359 (mobile number)

 

Corporate office

Contact

Phone number

Corporate office

(04) 918 7700

 

General enquiries

Contact

Phone number

General enquiries

(04) 918 7700