Contact us by post or fax

Our aim is to respond to all letters and faxes within seven working days.

Claims

Contact

Address and fax

Treatment Injury Centre

Treatment Injury Centre
PO Box 430
Dunedin 9054

Sensitive claims

Sensitive Claims
PO Box 1426
Wellington 6140

Fax: (04) 816 7277

Accidental Death Unit (Northern)

Covers northern North Island

ACC Hamilton Service Centre
PO Box 952
Hamilton 3240

Fax: (07) 957 5791

Accidental Death Unit (Southern)

Covers southern North Island and South Island

ACC Dunedin Service Centre
PO Box 408
Dunedin 9054

Free fax: 0800 844 850

Hearing Loss Unit (Northern)

Covers northern North Island

ACC Hamilton Service Centre
PO Box 952
Hamilton 3240

Fax: (07) 848 7086

Hearing Loss Unit (Southern)

Covers southern North Island and South Island

ACC Dunedin Service Centre
PO Box 408
Dunedin 9054

Free fax: 0800 844 850

General claims

If you are located in the northern North Island

ACC Hamilton Service Centre
PO Box 952
Hamilton 3240

Email: Hamilton.registration@acc.co.nz

Free fax: 0800 844 850

General claims

If you are located in the southern North Island or South Island

ACC Dunedin Service Centre
PO Box 408
Dunedin 9054

Email: Dunedin.registration@acc.co.nz

Free fax: 0800 844 850

Business and levies

Contact

Address and fax

Employers
Self-employed
Agents and advisors

ACC Business Service Centre
PO Box 795
Wellington 6140

Free fax: 0800 222 003
Overseas fax: +64 4 816 6752

Debt management

ACC Debt Management Unit
PO Box 3248
Wellington 6140

Fax: (04) 816 7167

Providers

Contact

Address and fax

Provider invoicing and queries

Northern Service Centre
PO Box 90341
Auckland 1142

Fax: 0800 222 183

Injury management (for employers)

Contact

Address

Injury Management Consultant

Attention: Injury Management Consultant

Private Bag 9000
Hastings

Concerns and complaints

Contact

Address and fax

Concerns and complaints

Customer Support Service
Freepost 264
PO Box 892
Hamilton 3240

Free fax: 0800 750 222
Overseas fax: +64 7 957 5934

Fraud

Contact

Address only

Preventing fraud

ACC
PO Box 242
Wellington 6140

Media enquiries

Contact

Address only

Media enquiries

ACC Media Team
PO Box 242
Wellington 6140

Corporate office

Contact

Address and fax

Corporate office

Justice Centre
19 Aitken Street
PO Box 242
Wellington 6140

Fax: (04) 816 7401

General enquiries

Contact

Address and fax

General enquiries

ACC
PO Box 242
Wellington 6140

Fax: (04) 918 7701

Last updated: 3 September 2014