As an employer, ACC can support you when an employee of yours is injured - whether it is work-related or not. We can help you manage injured employees by working with you to create injury management processes (return to work/back on the job processes) that are appropriate to the needs of your organisation.
What do I need to do when an employee is injured?
Find out more about employee work related injury or illness and non work injuries, and what your employees are entitled to.
Better at work service
When an employee is injured sometimes some very simple things are all it takes for them to recover in the workplace. Perhaps minor changes to their duties or a provider talking with you and their Doctor about transitional duties will be enough to let them get on with their job. The Better at Work service uses a team approach to getting injured employees onto the road to recovery in the workplace.
Injury management (return to work/rehabilitation) processes
Helping injured employees return to work is beneficial for your business and your employees. We have dedicated Injury Management Consultants who will work with you to get the best process for your business and employees.
Not sure what you need?
Business size is one indicator of the types of services your business is likely to benefit from. Check the criteria for large or small to medium sized businesses and then follow the matching injury management steps below.
Accredited employers in the ACC Partnership Programme
Employers in the Partnership Programme take financial responsibility for managing their employees’ work-related claims in return for a significant discount in levies.
Employers needing assistance with managing their employees’ non-work related injuries can get:
- immediate assistance (ie for an individual employee with an injury claim) through the free Better at Work service
- strategic assistance by contacting an ACC Injury Management Consultant (IMC) who will work with you (free of charge) on your existing systems and integrate it into an injury management process. Find out more by contacting an IMC.
Informe
Members of ACC’s Partnership Programme can access ACC’s claims management resources through Informe. You will need to enter the username password assigned to you when you joined the programme.
If you are unsure or experiencing any problems please contact the Partnership Programme on either of these numbers:
- (04)9187061
- (04)9187279.
ACC Employer Reimbursement Agreement
You can enter into an agreement with ACC to pay compensation for lost earnings directly to employees. They must have an injury claim accepted by us and need time off work. We will reimburse the amount when you provide the relevant details.
Kiwisaver deductions from compensation paid by employers
If you are paying compensation for lost earnings directly to an employee who is a KiwiSaver member, you may need to continue deducting their contributions.