Injury management (return to work/rehabilitation) processes

Injury management (return to work/rehabilitation) processes

Injury Prevention and Management Consultants (IPMCs) can work with you on the development of an injury management system or process, tailored to the business needs of your organisation.

Benefits of injury management processes

Injury management processes can help to:

  • reduce your costs – our injury cost calculator can show you how
  • reduce the likelihood of levy loading
  • retain your employees’ skills and experience
  • reduce lost work time
  • promote and improve workplace culture and cooperation
  • achieve improved rehabilitation outcomes for your employees.

It is important to have a system in place to manage either work or non-work injuries absences.

Is my business considered small, medium or large?

If you are not sure which category your business falls under for injury management (return to work / rehabilitation) processes, consider the following criteria:

Small to medium businesses

Small to medium-sized businesses sometimes called enterprises or SMEs mostly require a few simple processes to support injured employees. Small businesses generally:

  • have fewer than 20 employees
  • are located on a single site
  • can be owner-operated, managed by a single person
  • have an owner operator or manager who is considered a generalist, ie they do a bit of everything
  • have relatively informal injury management systems and processes.

Medium businesses

Medium businesses generally:

  • have between 20 and 50 employees
  • are located on a single site
  • are owner-operated, managed by a single person or operate under a flat management structure
  • have ‘generalist’ managers, ie they do a bit of everything
  • have a combination of formal and informal injury management systems and processes.

Large businesses

Large businesses generally require more comprehensive systems than smaller businesses, as they cater for more complex environments. Large businesses generally:

  • have 50 or more employees
  • may operate on multiple sites
  • have three or more layers of management
  • have specialist managers, such as human resources managers, production managers, finance managers etc
  • have formal systems and processes.

Get the best programme for your business

IPMCs help businesses develop injury management policies and procedures. The assistance they provide (free of charge) can be tailored to your needs and range from simple tools and education through to system review, process development, staff workshops and education.

For more information on IPMC services see Injury management assistance.

Contact us

To contact an IPMC in your area, call 0800 101 996 or email returntowork@acc.co.nz.

Reviewed: 19 February 2016
Updated: 21 January 2014