Mental health issues – guidelines

This page provides guidelines about ACC funding for telepsychology services, guidelines for mental injury providers on the use of psychometric tests as well as ACC guidelines for assessing and commenting on Symptom Validity in Mental Injury Assessments for ACC clients. These guidelines have been developed by the ACC Branch Advisory Psychologists/Psychotherapists (BAPs).

Telepsychology guidelines

Telepsychology is delivery of counselling or therapy services through various communication channels, eg telephone, email, texting, Skype, FaceTime, tele- and videoconference.

The guidelines indicate when ACC may approve funding to deliver counselling or therapy services in this way.

The guidelines outline the benefits and risks of telepsychology and identify risk-management strategies for this approach.

Download a copy of the guidelines:

Guidelines for the use of telepsychology in the treatment of ACC clients (PDF 215K).

Psychometric test guidelines

These guidelines have been developed for ACC mental injury providers as guidance on the use of psychometric tests for ACC clients.

The guidelines were developed in collaboration with the New Zealand Psychological Society, the New Zealand College of Clinical Psychologists and the New Zealand Psychologist’s Board. They are consistent with international and New Zealand psychometric guidelines.

Download a copy of the guidelines:

Guidelines for the use of psychometric tests (PDF 252K).

Assessing Symptom Validity guidelines

These guidelines have been developed by the ACC Branch Psychology Advisors for ACC mental injury providers as guidance on assessing symptom validity with ACC clients.

The guidelines were developed through reference to the international literature and accepted best practice. Currently plans are in place to update the previous ACC literature review (September 2012) pertaining to symptom validity which may result in a updating of the below document over the next six months. Any input from practitioners would be welcomed – please contact Kris Fernando, Manager Psychology and Mental Health by email (kris.fernando@acc.co.nz).

Download a copy of the guidelines:

Guidelines for Assessors Commenting on Symptom Validity (PDF 432K).

Reviewed: 17 March 2016