Information on how to register with ACC, how ACC works with health providers and professionals, and key contacts at ACC.
This section covers contracts and agreements ACC has with providers.
- Redesigning the medical assessments service
- ACC Accident and Medical (A&M) service redesign
- Apply for a contract
- All contracts
- Operational guidelines
- Standard Terms and Conditions
- Responsibilities and performance
- Integrated Services For Sensitive Claims
- Physiotherapy Services
- Nursing Services
- Non-contracted HCSS providers consultation
Information on cover and entitlements available to ACC clients, lodging claims, the use of injury codes and tools to find registered treatment providers.
This section explains what ACC pays for, how to invoice and how to enquire about a payment.
At ACC we aim to provide a high standard of service at all times. If you’re unhappy about our service, please let us know. We want to resolve things as quickly and fairly as possible.