Invoicing and payment

Invoicing and payment

This section explains how to invoice ACC for services provided.

ACC payment for services

ACC pays vendors for the cost of treating or providing services to enable effective rehabilitation of clients’ personal injuries that are covered by the scheme. Various criteria must be fulfilled and the correct invoicing procedure must be followed to ensure payment. This page covers the circumstances under which ACC will pay vendors.

How to invoice ACC

How you invoice ACC will depend on the conditions of your contract, purchase order or Regulations. Invoices can be sent one at a time, or on a bulk billing schedule (ACC40/47). Invoices can also be submitted manually or electronically.

Enquire about a payment

If you have a query about a payment you can contact ACC via phone on 0800 222 070 or email on providerhelp@acc.co.nz. You can check the status of invoices through the eBusiness Gateway. Make sure you have your ACC vendor number and the schedule/invoice number at hand.

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Last updated: 12 March 2014

Last reviewed: 12 March 2014