There are two ways for providers to lodge ACC45 Injury Claim Forms electronically, by using either the ACC eLodgement webpage or a compatible practice management system (PMS). Practice management systems automatically fill out parts of the form such as address and contact details, then prompt you for the additional claim information needed.
Set up electronic claim lodgement
You must be registered with ACC to send claims electronically. For information about registering for electronic claim lodgement see Work electronically with ACC, or phone the eBusiness Team on 0800 222 994 and select option 1.
How to lodge electronic claims
Once you have gathered injury claim details from your client either:
- enter the details directly into the electronic ACC45 form (Please note: you will require a working digital certificate to access this page), or
- complete the electronic form in your PMS.
If you want a paper form for your client to complete, use ACC46 Pro-forma Injury Claim Form.
Note:
The ACC46 Pro-forma Injury Claim Forms are available in pads of 25 forms from our forms supplier, phone 0800 802 444. They are not numbered, since your PMS system will issue the ACC45 number when the claim is entered. The forms are for your records only and should not be sent to ACC.
Submit ACC45 via the eLodgement webpage or the Practice Management System. If there are accompanying forms (eg ACC001, ACC18 or ACC2152) for this claim, send these via post or fax, see Contact us for details.
For help sending claims electronically from your Practice Management System or ACC webpage check your PMS user guide or the eForm online help. If you require further assistance, call the eBusiness Team Helpline 0800 222 994, select option 1.
Last updated: 20 February 2009