Accredited Employers take responsibility for managing their own workplace health and safety, injury management including rehabilitation, and management of employees' work-related injury claims.
Demonstrating cultural competency is important in the provision of services relating to all claims. Please refer to the ACC1625 Guidelines on Maori Cultural Competencies for Providers (PDF 2.0M).
What is an Accredited Employer?
Accredited Employers are organisations that operate within the ACC Partnership Programme. Claims for work-related injuries to employees of an Accredited Employer are not managed by ACC, and need to be directed to the Accredited Employer.
Around 170 of New Zealand’s largest public and private sector organisations (representing approximately 900 subsidiary companies) participate in the ACC Partnership Programme.
See Treatment Providers’ most frequently asked questions (PDF 49K) for further information.
How do I find out if a client works for an Accredited Employer?
During the initial consultation ask the client for their employer details. If the client is unsure if they work for an Accredited Employer you can find out by using the Search for Accredited Employer tool (you will need your ACC provider number), or calling the Provider Helpline 0800 222 070.
It is important to establish if a client works for an Accredited Employer during the first visit, to avoid delays in cover.
How to lodge a claim for employees of an Accredited Employer
Complete the ACC45 with the client during the first visit as you would normally, but send all documentation (ACC45 and invoices) to the nominated Accredited Employer contact or their Third Party Administrator (TPA).
If the claim is lodged with ACC instead of the Accredited Employer or Third Party Administrator (TPA) there may be a delay in granting cover to the client and there may also be a delay in payment of your invoices, as no payment will be made by the Accredited Employer until cover is determined.
If you have an issue with a claim already submitted for an employee of an Accredited Employer, call the Accredited Employer or Third Party Administrator (TPA).
See Treatment Providers’ most frequently asked questions (PDF 49K) for further information.
Last updated: 20 February 2009