Providers of treatments and services can do business with us via the internet, making the process faster, easier and more efficient. Doing online business is sometimes called ‘eBusiness’ (electronic business).
Why do business online?
Doing business online with ACC:
- minimises delays in reporting claims
- gets clients on the route to recovery faster
- reduces compliance costs for providers and vendors
- improves efficiencies through streamlined processes
- provides secure access to relevant information to all ACC stakeholders (with appropriate access rights)
- helps reduce ACC levies.
Our online services
We have three key ways to make it easier for you to do business online:
- eLodgement lets you send your ACC45 Injury Claim Forms to ACC, using the ACC webpage or a Practice Management System (PMS).
- eSchedule lets you send your ACC40/47 Application for Electronic Medical Fees Schedule using the ACC webpage or a PMS.
- eLookup lets you query the status of an ACC45 Injury Claim Form, and the current payment status of any invoice schedule you send to ACC.
Apply for a digital certificate
A digital certificate is your digital ID for doing online business (eBusiness) with ACC. It lets ACC know who you are and ensures your online data is kept secure.
FAQs for working online with ACC
This page contains frequently asked questions (FAQs) relating to working online with ACC.
Important contacts
Contact |
Service |
Contact details |
|---|---|---|
ACC eBusiness Team |
To discuss eBusiness or request additional information packs/ application forms |
0800222994(select option1) |
ACC Provider Helpline |
To get a block of ACC45 numbers to enter into your PMS |
0800222994(selectoption 3) |
Registration authority |
To apply for a digital certificate |
0800117590 |
Last updated: 20 February 2009