Consumers' Outlook Group

The Consumers’ Outlook Group (COG) provides an opportunity for community representatives to give ACC’s senior managers information and advice on consumer and ACC claimant issues.

Introduction

The Consumers’ Outlook Group:

• is made up of individual claimants and representatives of various community organisations
• meets approximately every eight weeks
• raises issues of importance to ACC claimants
• has input into ACC initiatives and provides feedback from a claimant perspective on a wide variety of topics
• seeks information about topics, discusses them and makes recommendations to ACC for improving service to claimants.

Read the minutes of the most recent COG meeting: 20October2009.

For more information, see the Consumers’ Outlook Group:

• guiding principles
• meeting minutes

Consumers’ Outlook Group members

The table below contains the members at 7December2009.

ACC Contacts

Patricia Logan
Strategic Programme Manager
Phone: (04)9187836
Email: patricia.logan@acc.co.nz

Last updated: 15December2009

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