For advocates

Consumers' Outlook Group

The Consumers’ Outlook Group (COG) provides an opportunity for community representatives to give ACC’s senior managers information and advice on consumer and ACC claimant issues.

Introduction

The Consumers’ Outlook Group:

  • is made up of individual claimants and representatives of various community organisations
  • meets approximately every eight weeks
  • raises issues of importance to ACC claimants
  • has input into ACC initiatives and provides feedback from a claimant perspective on a wide variety of topics
  • seeks information about topics, discusses them and makes recommendations to ACC for improving service to claimants.

Read the minutes of the most recent COG meeting:

For more information, see the Consumers’ Outlook Group:

Consumers’ Outlook Group members

The table below contains the members at January 2012.

Name and organisation

Address and contact details

Delivery

Josie King
New Zealand Association of Citizens Advice Bureaux

P O Box 18-194
Glen Innes 1743
Mobile: 027 365 2718
Email: jdmk5510@world-net.co.nz

Post

Denise Powell
ACClaim Otago

785 Portobello Road
Dunedin 9014
Mobile: 027 413 6371
Email: powell.castle@paradise.net.nz

Post

Malcolm McNeill
New Zealand Council of Trade Unions

CTU Injury Advocate
P O Box 106 314
Auckland City 1143
Phone (Work): (09) 280 3370
Mobile: 021 844 535
Email: malcolmm@nzctu.org.nz

Post

Fritz Drissner ( will replace Malcolm McNeill)

EPMU Health and Safety Co-ordinator
Private Bag 92645
Symonds Street
Auckland 1150
Phone (Work): (09) 303 9020
Mobile: 0275 905 086
Email: Fritz.drissner@epmu.org.nz

Post

Beryl Wilkinson
Age Concern NZ

16 Manse Street
Whangarei 0112
Phone (Work): (09) 438 8048
Phone: (09) 438 8043
Email: ageconcern.whg@xtra.co.nz

Post

Wally Garrett
Amputees Federation of New Zealand Incorporated

163B Heta Road
Highlands Park
New Plymouth 4312
Phone: (06) 755 3872
Mobile: 027 859 7580
Email: wgarrett@mercers.co.nz or wal.barb@xtra.co.nz

Post

Fili Tupu

21 Leith Court
Papatoetoe
Manukau 2104
Phone: (09) 630 9943, Ext 3798
Mobile: 021 493 179
Email: fili_tupu@hotmail.com

 

Pati Umaga

24 Strand Crescent
Naenae
Lower Hutt 5011
Mobile: 027 733 6444
Email: pati.umaga@yahoo.co.nz

Courier

John Howard

9 Kakapo Street
Ohura 3926
Phone: (07) 893 8906
Email: jhoward@minidata.co.nz

Courier

Jan Kingett

BIANZ
10 Cathray Place
Matua
Tauranga 3110
Phone: (07) 576 0290
Email: kingett@xtra.co.nz

 

Laurie Hilsgen
Carers New Zealand

PO Box 133
Mangonui 0442
Phone (Work): (09) 406 0412
Email: info@carers.net.nz
cc: sara@carers.net.nz

Post

ACC Contacts

Kurutia Seymour
Board and Corporate Secretary
Phone: (04) 816 6567
Email: Kurutia.Seymour@acc.co.nz

Christopher Hinkle
Board and Corporate Coordinator
Phone: (04) 816 7234
Email: Chris.Hinkle@acc.co.nz

Last updated: 25 January 2012