For advocates

Consumers' Outlook Group

The Consumers’ Outlook Group (COG) provides an opportunity for community representatives to give ACC’s senior managers information and advice on consumer and ACC claimant issues.

Introduction

The Consumers’ Outlook Group:

  • is made up of individual claimants and representatives of various community organisations
  • meets approximately every eight weeks
  • raises issues of importance to ACC claimants
  • has input into ACC initiatives and provides feedback from a claimant perspective on a wide variety of topics
  • seeks information about topics, discusses them and makes recommendations to ACC for improving service to claimants.

Read the minutes of the most recent COG meeting: 20October2009.

For more information, see the Consumers’ Outlook Group:

Consumers’ Outlook Group members

The table below contains the members at 7December2009.

Name

Organisation and contact details

Denise Powell

Acclaim Otago
PO Box 5222
Dunedin

Phone: (03)455HURT(4554878)

Email: acclaimotago@gmail.com

Graham Menary

Brain Injury Association of New Zealand Inc
PO Box 83
Albany Village
North Shore
0755

Phone: (09)4145129

Email: graham.menary@brain-injury.org.nz

Jan Moss

Carers New Zealand

Phone: (09)4435786 or (09)4435787

Email: complexcarers@xtra.co.nz

Caryl Blomkvist

Community Legal Advice Whanganui
PO Box 351
Wanganui

Phone: (06)3488288

Email: caryl@claw.co.nz

Beryl Wilkinson

Age Concern
16 Manse Street
Whangarei

Phone: (09)4388043

Email: ageconcern.whg@xtra.co.nz

Malcolm McNeill

NZCTU
Private Bag 92645
Symonds St
Auckland

Phone: (09)3039056

Email: malcolmm@nzctu.org.nz

Wally Garrett

Amputees Federation of New Zealand Inc

Phone: (06)7553872

Email: wal.barb@xtra.co.nz

Fili Tupu

Pacific Community

Phone: (09)6309943, Ext3798

Email: faimafilit@adhb.govt.nz

Pati Umaga

Serious Injuries

Phone: 0277336444

Email: pati.umaga@yahoo.co.nz

Josie King

New Zealand Association of Citizens Advice Bureaux

Phone: (09)5283682

Email: jdmk5510@world-net.co.nz

ACC Contacts

Patricia Logan
Strategic Programme Manager
Phone: (04)9187836
Email: patricia.logan@acc.co.nz

Liz Pepe
Team Administrator Community Engagement
Phone (04)816 8861
Email:liz.pepe@acc.co.nz

Last updated: 15December2009