ACC may be able to provide assistance with transportation to help you gain independence after an injury.
What help can I get?
Help with transportation may include:
- assistance with the cost of public transport or taxis
- vehicle modification
- a vehicle grant.
It is important that you talk to ACC about your needs for transportation as the first step. If you have short-term transport needs while you are recovering from an injury, see Funded transport to get to work/school/other necessary trip.
What do I need to do to get help?
- Talk to ACC about what kind of help we may be able to provide.
- Where appropriate, ACC will arrange for an occupational therapist to talk with you (or someone acting for you) about your transportation needs and ways your needs could be met.
How am I eligible?
You must have a claim for personal injury accepted by ACC.
In deciding what kind of assistance meets your needs, ACC considers:
- the advice provided by the occupational therapist who assessed your transport needs
- the activities you were able to perform before your injury
- the tasks you can no longer do for yourself as a result of the injury
- the costs and benefits of public transport options such as taxis versus private transportation options, such as a suitably modified motor vehicle.
Public transportation
ACC may be able to assist you with meeting the cost of accessing public transport where this is considered the most practical option of meeting your transportation need.
Private transportation
If you can no longer travel in or safely operate your current vehicle as a result of your injury, ACC may be able to help with modifications or contribute to the purchase of a more suitable vehicle.
Important:
The help you will get depends on your individual circumstances. Please contact us to confirm if you are eligible, or to identify other ways in which we can help. See Contact ACC Claims for our contact information.
How long might ACC take to determine if I am eligible?
ACC aims to make most decisions about what assistance you may be entitled to within 21 working days.
Please contact us if you have not heard from us within a reasonable period of time. See Contact ACC Claims for our contact information.
What happens next?
ACC will contact you and advise in writing whether your application for transportation assistance has been accepted.
If we decline your claim, we will tell you why.
Note:
If you are unhappy with a decision, you can ask to have it reviewed. See What if I have problems with a claim?
Related legislation
Accident Compensation (AC) Act 2001
- Section81: Corporation’s liability to provide key aspects of social rehabilitation (external website)
- Schedule1, Clauses21 to 22 (external website)
Published: 26March2010