Our call centres will be closed 25 to 26 December 2023 and 1 to 2 January 2024. For more details on site and call centre closures over the Kirihimete Christmas period, visit contact us

Are you receiving weekly compensation over the holiday period?  View our weekly compensation payments dates.

Request for personal information

You can access any personal information we hold about you. To protect your privacy and the privacy of others, we'll need to verify your identity first.

If your personal information is incorrect, you can ask us to change it.

Personal information is taonga (treasured), and we consider ourselves to be kaitiaki (guardians) of any personal information we receive. Your personal information must be protected from loss, unauthorised access, use, modification, or disclosure.

We are committed to managing personal information in line with the Privacy Act 2020, the Health Information Privacy Code 2020, and any related legislation.

Privacy at ACC

Last published: 13 March 2023