Our branches are open to the public in alert level 2. Our Auckland branches remain closed. Find more information on our COVID-19 section.

ACC information about COVID-19

We're continuing to support the health and wellbeing of New Zealanders during COVID-19.

The response to COVID-19 will ask all of us to come together to look after New Zealanders.

We're continuing to support the health and wellbeing of New Zealanders.

We've taken steps to make sure our critical functions remain operational. This means focusing on supporting clients in vulnerable situations and making sure payments to clients and health providers continue. We’re also concentrating on maintaining our lodgement and claims processes.

There's likely to be service disruption during this time, and we’ll continue to update our website with important information.

If there are any changes to the opening of our branches, there'll be a banner on the homepage. Please call before visiting. If you have any questions, call or email us.

Contact us

We apologise in advance for the likely delays in responding to your queries.

More COVID-19 information

Keep up to date on general COVID-19 updates on the New Zealand Government website.

Unite against COVID-19 website

Keep up to date with COVID-19 health advice and information from the Ministry of Health (MOH):

Ministry of Health COVID-19 advice and information

Last published: 28 February 2021