CoverPlus Extra invoicing delayed

Released 09/04/2020

We acknowledge the difficult time many businesses are experiencing as a result of COVID-19. Because of this we've made the decision to delay CoverPlus Extra invoicing for three months.

During this time payment plans will pause, and we won't seek payment from customers with outstanding balances.

What this means for CoverPlus Extra customers

Policies have rolled over for the 2020/21 year. We've actioned any changes made during the renewal process.

Customers will remain covered during this time at the agreed cover amount. To check policy details, log in to MyACC for Business.

Log in to MyACC for Business

We'll be in touch directly with customers if there are further changes to our invoicing practices during this time. We'll let customers know when we'll issue the 2020/21 CoverPlus Extra invoices and payment plans will resume.

We'll continue to monitor the impact this is having to businesses and be as responsive as possible.

We'll keep our website up to date with the latest information about our response for business customers.

COVID-19 information for businesses

Back to updates