Giving someone access to your levy account
You can choose to have someone else manage your levy account on your behalf. You can give them authority in a number of ways.
On this page
Give delegated access to another user
You can give a representative, such as a friend or family member, permanent authority to act on your behalf.
You can do this by inviting them through MyACC for Business. Use the ‘relationships’ function to invite them to your account.
You can also change or remove their access yourself later.
You can also give access to a representative by sending us a form (ACC1766). Once we receive this, it usually takes about two business days to process. You can call us to check that everything has gone through.
0800 222 991 (7am-7pm)
Staff access to your business account
As an employer, any staff that manage your ACC account and have your business details, can contact us about your levy account. You can also invite them through MyACC for Business so they can access and manage your account online.
Limit staff who can access your account
If you’re a larger business with a relationship manager, you can fill in a form stating who you’d like to have access to your levy account.
Any new staff that aren’t included on this form must get clearance from an authorised person, such as a CEO, to get access.
To find out more, contact your business customer solutions partner.
Agent and advisor access
You can give professional intermediaries, such accountants, tax agents, or financial advisors access to your MyACC for Business account. You’ll need to give them written authority to act on your behalf before they can link to your account.
If you think an agent or advisor has incorrectly linked to your account, please contact us
If you’re a professional intermediary and want to link to your client’s MyACC for Business account, find out more here
Access by power of attorney
If you've given someone the authority to look after your money or property under a general power of attorney or an enduring power of attorney, send us a copy of the legal document by email.
Once we receive this, it'll take about two business days to process.
Cancel someone's access
You can remove a user’s access online if you use MyACC for Business or you can call us to cancel someone's authorisation to your levy account.
Call us Monday to Friday, 7am – 7pm: