Giving someone access to your levy account

You can choose to have someone else manage your levy account on your behalf.  You can give them authority in a number of ways, and give different levels of access.

On this page

    Give temporary access

    Call us to give someone temporary authority to access or change your levy account. Your nominated person can then call and talk to us about your account until 7pm the next business day.

    Contact us

    Give permanent access

    You can give a representative, such as a friend or family member, permanent authority to act on your behalf.

    You need to send us a form, and select the level of access you want them to have. Once we receive the form, it usually takes about two business days to process. You can call us to check that everything has gone through.

    ACC1766 Giving access to your levy information

    Give online access

    You can invite another person to view or update your information online with MyACC for Business. Just use the ‘relationships’ function to invite them to your account.

    Right now, they’ll only be able to view or change details that are in MyACC for Business. This won’t give them access to your account if they contact us.

    You can also change or remove their access yourself.

    Login or register for MyACC for Business

    Staff access to your business account

    As an employer, any staff that manage your ACC account and have your business details will automatically have access to your levy account.

    Limit staff who can access your account

    If you’re a larger business with a relationship manager, you can fill in a form stating who you’d like to have access to your levy account.

    Any new staff that aren’t included on this form must get clearance from an authorised person, such as a CEO, to get access.

    To find out more, contact your relationship manager.

    For accountants, agents and advisors

    If you're a professional intermediary, such as an accountant, tax agent, or financial advisor, you can get authorisation from us to access all your clients’ accounts.

    Contact the business team and we’ll help you through the authorisation process.

    Contact us

    Chartered accountants

    If you’re a member of Chartered Accountants Australia and New Zealand (CAANZ) you can automatically access your client’s levy account. Have your membership number ready when you contact us.

    CAANZ

    ATAINZ and CPAA accountants

    If you’re a member of Accountants and Tax Agents Institute of New Zealand (ATAINZ) or Certified Practising Accountants Australia (CPAA) ask your organisation to add you to our list of authorised agents. Once you’re added you can automatically access your client’s levy account. Have your membership number ready when you contact us.

    ATAINZ
    CPAA

    2Shakes

    2Shakes is another way of getting authority from your client to work with us. Using an electronic signature, you can authorise multiple government agencies at the same time.

    Work on behalf of your clients with 2Shakes

    Access by power of attorney

    If you've given someone the authority to look after your money or property under a general power of attorney or an enduring power of attorney, send us a copy of the legal document by email.

    Once we receive this, it'll take about two business days to process.

    Cancel or change someone's access

    Call us to cancel someone's authorisation or change their level of access to your levy account.

    Contact us

    Call us Monday to Friday, 7am – 7pm: 

    Employers 0800 222 776
    Self-employed 0508 426 837
    Tax agents 0800 222 991
    Email business@acc.co.nz

    Last published: 20/09/17