Provider videos
We have a range of videos and webinars that cover everything from the fundamentals of working together successfully to more complex topics.
On this page
What is ACC?
Join our Chief Executive Megan Main as she explains our place in Aotearoa New Zealand’s healthcare system.
What ACC covers
Our clinical advisor Dr Dilky Rasiah dives into what we cover, what we don’t - and why.
Understanding your responsibilities
If you’ve decided to work with us, there are some important Ts and Cs to know about. Find out more with Chief Clinical Officer Dr John Robson.
How to lodge a claim
Lodging a claim is your patient’s entry point into ACC care and support. Clinical advisor Emma Clabburn explains how to do it right, first time.
Understanding cultural safety
Hear how we’re working to ensure our provider partners have the information and tools they need to deliver culturally safe ACC-funded services.
An introduction to mental injury
Need to know the difference between mental injury and mental distress? Let ACC clinical advice manager Penny Kokot Louw give you the basics of mental injury and how we decide on cover.
What you need to know about treatment injury
Medical advisor Dr Rochelle Phipps gives you the lowdown on when can provide cover for what we call treatment injury.
The essentials of work-related gradual process injury
Some people can develop injuries or conditions over time because of the nature of their work. Occupational physician Dr Milly Hanlon helps decode work-related gradual process injury.
Get started with our YouTube playlist
You can watch all of our videos and webinars on YouTube.
YouTube playlist - Providers: Getting started with ACC
Titles include:
- What is ACC?
- What ACC covers
- Your responsibility as an ACC provider
- How to lodge a claim
- The beginner's guide to ACC webinar series