Our contact centres will be closed on 25 and 26 December 2018, and 1 and 2 January 2019.
See what our hours are over the holiday period on our contact us page.

Home Health and service providers Invoicing us

Health and service providers

How to work with us. More about contract options, lodging claims, what we'll pay for, and invoicing. Supporting treatment safety and patient recovery.

How to provide your services Getting set up online Lodging claims Treatment and recovery Invoicing us Supporting treatment safety Reporting health and safety incidents Provider updates

Paying for patient treatment

If you’re treating a patient for an injury we cover, we’ll contribute to the cost of treatment. Find out what treatment services we’ll pay for and how much.

How to invoice us

As a registered provider you can invoice us online or manually. Find out what details we need when you submit your invoices.

Sort out a problem with a payment

If you’re having problems with an invoice or payment, find out what you can do. You’ll see a reason code on your remittance advice that will give more detail.