Working under a contract

Services we have contracts for

Health contracts

Some of the services we have health contracts for include:

• health services, eg counselling and community nursing
• social rehabilitation, eg home help and attendant care
• vocational rehabilitation, eg workplace assessments and stay at work programmes
• treatment services, eg elective surgery, physiotherapy and high tech imaging.

View the services we have contracts for:

Search under 'contracts' in our resources hub

Non-health contracts

We also have contracts for non-health services. These can include:

• office supplies
• mailing systems
• printing
• flights and accommodation
• rental cars
• taxis
• security systems.

Applying for a contract by tender

We advertise contracts for new suppliers through Government Electronic Tenders Services (GETS). This includes both health and service contracts. The tender information on GETS will include everything you need to know about how to apply.

Check if a service has an available contract

You can find all our active and upcoming tenders on the GETS website. To view information about our tenders, you'll need to register on the GETS website. You can also register for the GETS TenderWatch service. This will notify you when new tenders are available.

Current tenders on GETS
Register for GETS as a supplier

The rules we follow when we tender

We follow New Zealand Government Rules of Sourcing when we tender for services.

Government rules of sourcing

Getting paid under a contract

If you haven’t worked with us under a contract before you’ll need to register as a vendor to get paid by us. Complete the ACC111 form and send it to our vendor registration team:

ACC111 Register as a vendor

Invoicing us

Your contract or service schedule will specify how you'll invoice us. If you’re on a health contract find out how to invoice online and manually:

How to invoice us

Your privacy responsibilities

If you’re working with us under a contract, you have responsibilities when handing our clients’ information:

Protecting privacy as a supplier or provider

Different parts of a health contract

Each health contract includes the standard terms and conditions and a service schedule for each service you provide. Some of our contracts also include operational guidelines.

Terms and conditions

There's a set of standard terms and conditions that apply to every health service.

Service schedules

Service schedules show the requirements for providing a health service and include: 

• types of suppliers that can apply
• required qualifications and experience
• instructions on how you’ll work with us
• how to invoice us
• sub-contracting where applicable.

Named providers under a health service schedule

For some services, we need to approve named providers working under a service schedule. If you want to add or remove a provider under your service schedule, email our Health Procurement team:

Email health.procurement@acc.co.nz

Operational guidelines

We have operational guidelines for some health service schedules. These go into more detail about how you operate under that service schedule.

Changes to your business under a health contract

Complete an ACC5930 form if you have a health contract with us and there have been changes to your business. This includes a:

• change to the legal entity
• change to legal or trading name
• change of ownership
• sale of shares.

ACC5930 Changes to your business for health contractors

If you need to update your contact details, or cancel your contract, email our health procurement team.

Email health.procurement@acc.co.nz

Contact us

If you work under a health contract

You can contact the engagement and performance manager in your region or our health procurement team.

Contact an engagement and performance manager

Email health.procurement@acc.co.nz

If you work under a non-health contract

If you have a problem with the day-to-day running of your contract, get in touch with the contract manager listed in your contract.