Provider news

Check out the top news stories and changes happening in the provider space.

You'll find these stories and more in our monthly provider email updates. Find previous versions of email updates or subscribe to receive these in your inbox monthly.

Previous provider update emails

Displaying items 1 - 10 of 17 in total
New ISSC Working Group established  
Released 08/08/2022

New ISSC Working Group established  

To support us as we evolve the delivery of our services for survivors of sexual violence, we have established the ISSC Evolution Working Group. We will work closely with this group to help us design an improved ISSC service to address key challenges. 

New provider resources to help us work together successfully
Released 05/08/2022

New provider resources to help us work together successfully

We’ve created new resources to help you understand  the basics of who we are, what we do and how-to guides on some key topics. 

Updated protocols for lumbar and cervical disc replacements
Released 18/07/2022

Updated protocols for lumbar and cervical disc replacements

We’ve refreshed our protocols for funding lumbar and cervical disc replacements to better reflect the latest available medical prosthesis and to open a pathway to fund new products.
New pilot aims to reduce barriers to accessing physiotherapy
Released 15/07/2022

New pilot aims to reduce barriers to accessing physiotherapy

We’re launching a pilot in Ōtara and Māngere to improve access to physiotherapy treatment.
“The first government organisation I’ve heard of doing this”
Released 11/07/2022

“The first government organisation I’ve heard of doing this”

Experienced practitioner Donna Kerridge says ACC’s commitment to rongoā Māori for their staff is ground-breaking and “lifting the mana of Māori within their workplace”.
Engaging with our sensitive claims clients for better outcomes
Released 05/07/2022

Engaging with our sensitive claims clients for better outcomes

As part of our efforts to evolve the delivery of our services for survivors of sexual violence through the Integrated Services for Sensitive Claims (ISSC), we’ve launched a survey for our ISSC clients.
Register for our ISSC evolution quarterly conversation
Released 05/07/2022

Register for our ISSC evolution quarterly conversation

As part of our efforts to strengthen the way we support our sensitive claim clients, we’re hosting a quarterly conversation on 29 July 2022.
Physiotherapy New Zealand (PNZ) outcomes pilot
Released 13/06/2022

Physiotherapy New Zealand (PNZ) outcomes pilot

PNZ has invited physiotherapy clinics that treat musculoskeletal conditions to participate in a two-year pilot capturing health outcome measures.
New falls prevention initiative launched
Released 10/06/2022

New falls prevention initiative launched

During June 2022 we started identifying and communicating directly with clients over the age of 65 who could be at risk of a fall.
Stay up to date with our maternal birth injury mahi
Released 07/06/2022

Stay up to date with our maternal birth injury mahi

We’ve started wider discussions with professional bodies and health practitioners about our preparations to extend ACC cover to include maternal birth injuries as accidents.
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