Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates. Find previous versions of email updates or subscribe to receive these in your inbox monthly.
Displaying items 1 - 10 of 16 in total
New provider resources to help us work together successfully
Released 05/08/2022
New provider resources to help us work together successfully
We’ve created new resources to help you understand the basics of who we are, what we do and how-to guides on some key topics.
Updated protocols for lumbar and cervical disc replacements
Released 18/07/2022
Updated protocols for lumbar and cervical disc replacements
We’ve refreshed our protocols for funding lumbar and cervical disc replacements to better reflect the latest available medical prosthesis and to open a pathway to fund new products.
New pilot aims to reduce barriers to accessing physiotherapy
Released 15/07/2022
New pilot aims to reduce barriers to accessing physiotherapy
We’re launching a pilot in Ōtara and Māngere to improve access to physiotherapy treatment.
“The first government organisation I’ve heard of doing this”
Released 11/07/2022
“The first government organisation I’ve heard of doing this”
Experienced practitioner Donna Kerridge says ACC’s commitment to rongoā Māori for their staff is ground-breaking and “lifting the mana of Māori within their workplace”.
Engaging with our sensitive claims clients for better outcomes
Released 05/07/2022
Engaging with our sensitive claims clients for better outcomes
As part of our efforts to evolve the delivery of our services for survivors of sexual violence through the Integrated Services for Sensitive Claims (ISSC), we’ve launched a survey for our ISSC clients.
Register for our ISSC evolution quarterly conversation
Released 05/07/2022
Register for our ISSC evolution quarterly conversation
As part of our efforts to strengthen the way we support our sensitive claim clients, we’re hosting a quarterly conversation on 29 July 2022.
Physiotherapy New Zealand (PNZ) outcomes pilot
Released 13/06/2022
Physiotherapy New Zealand (PNZ) outcomes pilot
PNZ has invited physiotherapy clinics that treat musculoskeletal conditions to participate in a two-year pilot capturing health outcome measures.
New falls prevention initiative launched
Released 10/06/2022
New falls prevention initiative launched
During June 2022 we started identifying and communicating directly with clients over the age of 65 who could be at risk of a fall.
Stay up to date with our maternal birth injury mahi
Released 07/06/2022
Stay up to date with our maternal birth injury mahi
We’ve started wider discussions with professional bodies and health practitioners about our preparations to extend ACC cover to include maternal birth injuries as accidents.
Audiologists to lodge work related hearing loss claims
Released 01/06/2022
Audiologists to lodge work related hearing loss claims
From 1 June 2022, audiologists will be able to lodge claims with us for work related hearing loss.