Provider news

To support us as we evolve the delivery of our services for survivors of sexual violence, we have established the ISSC Evolution Working Group. We will work closely with this group to help us design an improved ISSC service to address key challenges. 

We’ve created new resources to help you understand  the basics of who we are, what we do and how-to guides on some key topics. 

We’ve refreshed our protocols for funding lumbar and cervical disc replacements to better reflect the latest available medical prosthesis and to open a pathway to fund new products.

We’re launching a pilot in Ōtara and Māngere to improve access to physiotherapy treatment.

Experienced practitioner Donna Kerridge says ACC’s commitment to rongoā Māori for their staff is ground-breaking and “lifting the mana of Māori within their workplace”.

As part of our efforts to evolve the delivery of our services for survivors of sexual violence through the Integrated Services for Sensitive Claims (ISSC), we’ve launched a survey for our ISSC clients.

As part of our efforts to strengthen the way we support our sensitive claim clients, we’re hosting a quarterly conversation on 29 July 2022.

PNZ has invited physiotherapy clinics that treat musculoskeletal conditions to participate in a two-year pilot capturing health outcome measures.

During June 2022 we started identifying and communicating directly with clients over the age of 65 who could be at risk of a fall.

We’ve started wider discussions with professional bodies and health practitioners about our preparations to extend ACC cover to include maternal birth injuries as accidents.