Heather Gunter

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Text appears: “In November 2012 Matthew Gunter had a routine operation to remove his appendix.” – “During his recovery, signs of fluid on his lungs were not acted upon.” – “This led to Matt’s death.” – “He was 15 years old.”

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Matt’s photos in the frame hanging off the wall

Transcript

Heather Gunter – “So there was a lot of indicators there. But nobody was putting two and two together.”

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Heather Gunter sitting in the lounge

Text appears: “Heather Gunter” – “Matt’s mother”

Transcript

Heather Gunter – “And Matt paid for that with his life.”

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Karyn Bousefield sitting in an office

Text appears: “Karyn Bousefield” – “Director of Nursing” – “West Coast DHB”

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Karyn Bousefield – “What went wrong and what were the systems and processes that weren't quite right, or that may have contributed to the outcome.”

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Heather Gunter sorting out paperwork that are placed on the table

Transcript

Karyn Bousefield – “Heather's story isn't about naming and”

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Pan of the papers placed in the table

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Karyn Bousefield – “shaming and blaming, actually it's about four key learnings that are applicable” 

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Heather Gunter writing on the paper

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Karyn Bousefield sitting in an office

Transcript

Karyn Bousefield – “to any clinical practice.”

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Text appears: “Listen to Matt’s story from his mother Heather.” – “Learn from her loss.”

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Text appears: “Hear more by emailing mattguntersstory@gmail.com

Logos of ACC, West Coast (District Health Board), Mobile Health and Health Quality & Safety Commission New Zealand appear under the text