Welcome to ProviderHub
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Animation with health providers and clients showing the text ProviderHub, Welcome and ACC logo.
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Animation moves horizontally, showing various providers treating people, person riding a scooter, in a wheelchair, then a big green tick coming into centre screen then zooming upwards.
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We’re rolling out a new ProviderHub, for our providers, large and small, to make it easier to work with us.
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Animation zooms into person using computer to fill out multiple forms.
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It will replace a number of ACC’s self-service platforms – including e-Business Gateway.
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Animation transitions computer to show a cloud and thumbs up. Further transitions show multiple services zooming into computer which now displays the text ProviderHub.
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We’re swapping out our old systems for the latest cloud technology, meaning we can offer you a better, more consistent experience. You can access most of your digital services, like invoicing and submitting a claim, all in one place.
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Computer now has a shield and lock on it.
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It’s also more secure - protecting everyone’s information.
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Animation shows person, provider with stethoscope and provider wearing hospital scrubs each with a bubble showing a person icon and a lock icon. Each bubble transitions to a tick.
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Every user will have their own login details – including admin and support staff. And, each time you log-in you’ll be asked to verify your identity.
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Zoom in on provider with stethoscope showing an online document titled ‘History’ that changes to ‘Change of diagnosis’ and then changes to pause icon.
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Plus you can look up the status of a claim or invoice through its full history, there’ll be a new Change of Diagnosis form – so no more filling out a full ACC32, and you can pause a form, just in case you run out of time.
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Animation shows one cog, then a second and third appear and they start spinning.
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We know there are other things we can do to make it easier to work with us. There’s more to come. We’re all about improving New Zealand’s quality of life.
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Animation changes to GP checking patient’s blood pressure with clock on wall.
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ProviderHub will help you spend more time on what matters.
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Text shows message to get more information with ACC.co.nz and logo.
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We’ll be in touch when it’s your turn to begin using ProviderHub. For more information visit acc’s website.