Get independent support
Contact the organisations below for free advice and support with ACC claims.
How to get independent support
The organisations below are independent of ACC and can offer you free advice about ACC claims. You’re welcome to contact any of them directly to ask for help. Anyone with a claim-related question or issue can access this service.
Other community groups such as Citizens Advice Bureau and Community Law may also be able to help you.
Who to contact
Way Finders can help with a wide range of claim-related questions and issues. They can help you understand what ACC support is available to you, or help you navigate our processes. They are committed to enabling better outcomes for our culturally diverse communities, and supporting people’s sense of rangatiranga (self-determination) through a manaakitanga (holistic wellbeing) approach.
Workplace Injury Advocacy Service (WIAS)
The Workplace Injury Advocacy Service specialise in work-related injuries and issues. Their service is available to all ACC clients and people from all backgrounds.