When you visit this website, we’ll collect statistical information. Any personal information you provide will be kept private.
On this page
Collection, storage and use of personal information
You can use the site without disclosing any personal information.
You may choose to disclose personal information to us when you give feedback through submission forms or if you’re ordering resources. We'll keep that personal information secure. This information can be viewed by site administrators, certain ACC staff and sometimes third-party contractors who administer or work on the site, or who work on special projects with us. We don't share this personal information with any other third parties.
We don't collect visitor information from other sources, such as public records.
Please don't send us sensitive personal information or include any sensitive personal information in submission forms.
Holding of information
If you provide personal information, it’s held by ACC. Unless required by law, or authorised by the person concerned, we won't publicise the names or email addresses of individuals who provide feedback or submission forms to us.
Use of personal information
We'll only use personal information provided to us by way of this site for:
administering, evaluating and improving the site
improving our services
communicating with you, including responding to your feedback and information provided in submission forms.
Feedback is important and we use it to evaluate and improve the site. If you provide feedback by email or by using the feedback form, that feedback is sent to appropriate ACC staff. We may pass on relevant comments to other people within ACC who administer or contribute content to the site. This could include your email address and other identifying information that you've provided.
If you provide us with a submission form, that submission form is sent to appropriate ACC staff. We may pass on relevant content from that submission form to other people within ACC, other government agencies or third parties who administer or are participating in the particular project or consultation that the submission form relates to. This could include your email address and other identifying information that you provide.
We use Google Analytics to collect and analyse details about the use of our websites. The information Google Analytics collects includes:
the first three parts of the IP address of your device
the pages accessed on our site and the links clicked on
the date and time the site was visited
the referring site (if any) through which you clicked through to this site
the operating system, eg Windows 7 or Mac OSX on the device used
the type of web browser used, eg Google Chrome, Internet Explorer or Mozilla Firefox
other incidental information such as screen resolution and the language setting used
demographic data including age group, and interest categories – this does not include any personally identifiable information (PII).
We use third-party vendor re-marketing tracking cookies, including Google Adwords tracking cookie. This means we will continue to show you ads when you use other websites across the internet, specifically the Google Content Network (GCN).
Third-party vendors, including Google AdWords Remarketing, allows us to tailor our marketing to only display ads that are relevant to you, based on your past visits to our website or any of our sub-domains.
When you are signed into your Google Account, Google can collect your demographic information based on your settings and web activity. Some websites also provide Google with demographic information you may have shared with them, such as social networking sites.
For people who aren't signed in to their Google Account, they will sometimes estimate your demographic information based on your activity from Google properties or the Display Network. For example, when people browse YouTube or sites on the Display Network, Google may store an identifier in their web browser, using a 'cookie'. That browser may be associated with certain demographic categories, based on sites that were visited.
Use of statistical information
We collect information when you log in to our online services eg MyACC and MyACC for Business. This information helps us identify any unusual attempts to log in to your accounts. We’ll only use it to prompt you for more information to reconfirm your identity and to improve the service.
The information we collect includes:
your IP address
the date and time you visit the site
your operating system (eg Windows, Mac)
the type of web browser you use (eg Internet Explorer, Google Chrome, Mozilla Firefox).
your country inferred from your IP address.
Check and correct the information we have about you
If you want to check personal information we have about you: