If you’ve been injured or have lost a loved one because of the White Island eruption, we’re here to help. Read more about the support available


Our privacy notice, how your privacy is protected and how to make a complaint about our privacy process.

We collect personal and health information as part of what we do. We get it from several sources and securely store your information to keep it safe.
We collect information you provide when you make a claim or pay levies. You can access the information we hold about you and ask us to correct any errors.
We may need to share your personal and health information with third parties. We'll only share your information subject to legislation.