Collecting your personal and health information
We collect personal and health information as part of what we do. We get it from several sources and securely store your information to keep it safe.
On this page
Why we collect personal and health information
We may collect information to help us manage the scheme under the Accident Compensation Act 2001. This includes helping us:
- support a complete claims database
- observe and assess the type, frequency, severity, and effects of injuries
- with injury prevention
- provide suitable rehabilitation, treatment and compensation
- develop appropriate policy
- find out the cost of personal injury to society
- set levies
- meet our health and safety duties
- run training and quality assurance activities.
How we collect personal and health information
We collect information from:
This information can come through:
- letters, forms and emails
- telephone and face to face conversations
- electronic file notes
- common internet technologies such as cookies.
How we store your personal and health information
We keep your electronic personal and health information secure by:
- making sure it’s protected from outside sources
- making regular backups of our data
- using the best security systems.
We may use cloud computing to manage and store information. We operate our cloud computing according to New Zealand Government standards.
Our transparency statement
This transparency statement explains how Integrity Services collect, use and share information gathered about members of the public or other entities (directly or indirectly). This is for the purpose of preventing, detecting and/or responding to potential fraud, waste and abuse of the ACC Scheme.
For more information about privacy contact our Information Centre:
If you have a question or concern about privacy, contact:
The Privacy Officer
Accident Compensation Corporation
PO Box 242