Home and community injury statistics
Find statistics on our claims relating to injuries at home, falls, and sensitive claims.
- Definition of injuries at home.
- 2020 injury costs around the home.
- 2020 new and active claims around the home.
- Home-related injury claims and costs by year - 2015 to 2019.
- New home-related injury claims by region - 2018, 2019, 2020.
- New claims for injuries at home in 2020 by type of injury.
- New claims for injuries at home by sex - 2015 to 2020.
- New claims for injuries at home by age - 2018, 2019, 2020.
- Injuries from falls.
- Sensitive claims.
- More information.
- Caveats to this data.
Injuries around the home are determined by the location being specified as 'home'. These injuries can include:
- DIY
- gardening
- ladders
- animals
- steps and stairs
- lifting/carrying/straining
- burns
- poisonings.
Note: Sometimes claims can meet the criteria for being at home, a fall, or a sensitive claim. This means a claim may be counted once, or it may be counted in more than one category.
New claims
Active claims
Home-related injury claims and costs by year
| Year | New claims | Active claims | Cost of active claims |
| 2015 | 879,111 | 955,543 | $840,568,167 |
| 2016 | 940,955 | 1,107,866 | $912,853,800 |
| 2017 | 947,949 | 1,034,931 | $989,609,346 |
| 2018 | 983,127 | 1,072,649 | $1,108,978,082 |
| 2019 | 1,001,051 | 1,112,508 | $1,227,135,438 |
Injuries from falls
People who are 65 years and over are more likely to experience a fall.
Find statistics on injury claims from a fall
Sensitive claims
Sensitive claims have doubled in the last five years.
Find statistics on our sensitive claims
More information
Find out about the work we're involved in to prevent injuries in the home and community:
'New' claims are counted in the calendar year they were lodged.
'Active' claims have had a payment made on them during that year. Active claims may have been lodged in a different calendar year and can be counted across multiple years.
'Costs' don't include payments made for acute treatment in public hospitals.
A client's age may differ between lodgement date and accident date.
'Region' is based on where the accident happened.
The data was extracted at a point in time and may change if re-run later.