Our offices are open to the public in orange traffic light areas. In red, Whangarei, Auckland, Rotorua, Whakatane, Gisborne and Whanganui offices are closed. Further COVID-19 information.


Our privacy notice, how your privacy is protected and how to make a complaint about our privacy process.

Privacy notice – your personal and health information

Our privacy notice sets out why we collect your personal and health information, how we store it, and how you can access the information we hold on you.

Our privacy framework

Independent reviews, legislation and our privacy policy shape how we handle privacy.

Privacy when you browse our site

When you visit this website, we’ll collect statistical information. Any personal information you provide will be kept private.

Protecting privacy as a supplier or provider

If you're working with us, you have responsibilities when handling our clients' information.

Make a complaint about our privacy process

If you believe we haven’t respected your privacy, you can make a complaint.