Using rongoā Māori to support your rehabilitation

To access our Rongoā Māori Service, you need to have an approved claim with us. Find out what you need to do if you're injured in an accident and how a claim is made on your behalf. 

Learn more about what to do if you're injured

Looking for rongoā Māori to support your maternal birth injury?

Learn more about maternal birth injuries

Step one | Find a rongoā Māori practitioner

When you request access to our Rongoā Māori Service, we'll ask you to tell us which kairongoā you would like to see. You can find a list of all ACC-registered kairongoā on the Healthpoint website.

Healthpoint | Find a practitioner

These kairongoā meet all our requirements and have been endorsed by rongoā Māori mentors and mana whenua.

Step two | Make a request

You can request rongoā Māori as part of your rehabilitation in the following ways.

1. Contact your ACC Recovery team member

   If you have a Recovery team member who is supporting you with your claim, you can reach out to them direct.
   
   

2. MyACC

   Log in and request rongoā Māori via MyACC
   Register or log in to MyACC
   
   

3. Call or email us

   If you are unable to use MyACC, contact us by phone or email to request rongoā Māori.
   
   Phone 0800 101 996
   Email claims@acc.co.nz

We'll discuss with you about how your injury is affecting you and how you expect rongoā will help your recovery. Your Recovery team member will need to approve your request before you can start to receive rongoā Māori.

Step three | Make an appointment

Once you have selected a kairongoā and you have approval from us for rongoā Māori sessions, you are then able to contact your kairongoā and make an appointment.