ACC has been impacted by the global Microsoft outage and we are not receiving emails. If you have already emailed us today or need to provide information impacting your next weekly compensation payment (like a new medical certificate or details of hours worked) please call us on 0800 101 996. 

Provider Updates

We send out monthly provider update emails. You can find links to our previous updates below. 

You can choose to receive an update with information specific to your profession or a general one with information on everything.

Click though to access the previous updates.

General audience provider updates:

October 2026

September 2026

For previous editions, please email provider.engagement@acc.co.nz 

Allied Health provider updates:

October 2026

September 2026

For previous editions, please email provider.engagement@acc.co.nz 

Māori Health provider updates:

October 2026

September 2026

For previous editions, please email provider.engagement@acc.co.nz 

Mental Health provider updates:

October 2026

September 2026

For previous editions, please email provider.engagement@acc.co.nz 

Primary Care provider updates:

October 2026

September 2026

For previous editions, please email provider.engagement@acc.co.nz 

Last published: 9 July 2026