Ways to pay your levy invoice

Credit or debit card

You’ll need your ACC number and invoice number.

Pay online by credit/debit card

Self-service: MyACC for Business

Using my MyACC for Business, you can view your invoice, view your transaction history, and pay your levy as a direct debit annually, or over three or six months. 

Login or register for MyACC for Business

Internet banking

1. Use the one-off bill payment option
2. Search for ACC as a payee, or make a transfer to our Westpac bank account:
   
   Name of account – Accident Compensation Corporation
   Account number – 03 0502 0287400 009
   
   From November 2024 as per the Banking Ombudsman requirement, you must enter our full account name when making an online payment. 

3. Add these details to make sure we can track the payment back to you:

   Particulars – Levy account name
   Code – ACC policy number
   Reference – Invoice number

   If you're paying from an overseas bank account:
   
   SWIFT code - WPACNZ2W
   You may also have to pay an international banking fee.

Paying levies via direct debit

You can pay your levy in full as a direct debit on your due date, or in monthly instalments of annual, three, six or ten months.

To have set this up instantly, login or register for MyACC for Business.

If any of your invoices are overdue by 60 days or has been referred to an external collection agency, an instalment plan cannot be setup through MyACC for Business. Please send a signed copy of the ACC 1768 form or contact us on 0800 729 538.

ACC1768 Payment plan via direct debit

If you already have a direct debit and wish to change the associated bank account, please send us this form at least 10 days before your invoice due date.

Send both pages of the completed form to business@acc.co.nz  

This needs to be a physical signature, we cannot accept digital signatures. If you can’t scan a signed copy we do accept a digital photo of both pages. 

View our direct debit terms and conditions 

Already paying by direct debit?

If you’re on a standard annual-, three-, six-, or ten-month instalment plan, this should automatically roll over. We'll then send your payment schedule out with your invoice. Your payment schedule will tell you when any payments will come out of your account.

If you’re not on an instalment plan and would like to be, please contact us once you receive your invoice. Once its set up, we’ll then send you a payment schedule.

If your current invoice is on an instalment plan and you want to pay it in full, please contact 0800 729 538 before making a manual payment.

When interest is charged

Instalment interest is charged under section 234 of the Accident Compensation Act 2001 (the Act).

From 1 April 2026, interest will apply to all instalment plans.  

How and when interest is charged

Instalment interest

ACC offers the option to pay your levy invoice using an instalment plan of three, six or 10 months.

Instalment interest may be applied to each instalment in your plan. It’s charged under section 234 of the Accident Compensation Act 2001 (the Act).

Instalment interest has previously been referred to as an administration fee or admin fee.

The current instalment interest rates are:

 
View the rates set by the Accident Compensation Act 2001

From 1 April 2026, interest will apply to all instalment plans and the rate will be updated using a new formula.

Pay in person

Pay your invoice at any Westpac ATM or over the counter.

From 1 June 2024, in line with the Anti-Money Laundering and Countering Financing of Terrorism Act, you'll need to provide Westpac with your name and phone number when making payment, 

View the Anti-Money Laundering and Countering Financing of Terrorism Act

Late payment interest

Late payment interest is charged when a levy invoice isn’t fully paid by its due date. It’s applied to all overdue amounts. 

Interest is charged under section 250 of the Accident Compensation Act 2001 (the Act). The late payment interest rate is 1% per month compounding, set by a regulation.

View these rates on the New Zealand Legislation website 

If you have any questions about late payment interest applied to your account:

Email collections@acc.co.nz
Call us Monday to Friday, 8am – 6pm 0800 729 538 or +64 4 805 4296 

We're here to help

Contact us as soon as possible if you have any questions or concerns about your invoice or you can't pay your invoice by the due date. We can help to arrange a payment plan.

Call us Monday to Friday, 8am – 6pm:

Phone 0800 222 776
Overseas +64 7 859 8676
Email business@acc.co.nz