Your recovery at work guide

Recovering at work after an injury can help people get better, sooner. Most people with non-complex injuries, like a sprain or a strain, can recover safely at work. You might need to make some temporary adjustments.

Here's your guide to the recovery and support available to help you get back to work.

On this page

    Cover page of the recovery at work guide for injured employees

    Download: Your recovery at work guide

    Your recovery takes a team effort. This includes your health provider, employer, and ACC, along with support from friends and whānau.

    Download and use this guide which takes you through the steps to start you on the right path.

    Download pdf 432 KB
    Cover page of the recovery at work conversation guide for injured employees

    Download: Guide to help you talk with your employer

    Do you need time off work after an injury and not sure what to do next? Talk to your employer about your injury and what your health provider has advised.

    Download and use this handy conversation guide. It gives ideas on what to say to your employer and how you can work together while you recover. 

    Download pdf 564 KB

    Start your recovery journey

    Recovery at work takes a team effort. Your employer, doctor, other health professionals and ACC all have a role to play in your recovery. Sharing what support you need will mean others can play their part in helping you recover.

    To safely recover at work you might need to make some temporary adjustments, like doing slightly different duties than your normal job, or doing fewer hours. It could also mean working with modifications or in a different environment.

    1. Visit your health provider to get treatment

      This could be at your doctor, physiotherapist, an after hours medical centre or the hospital emergency department.

      Learn what to do if you're injured

    2. Start the conversation with your employer

      Use the conversation prompts in this handy quick guide to help you talk with your employer about your injury and recovery at work. We may notify your employer directly if you have a claim for an injury that happened at work.

      Conversation guide for injured employees
    3. Register for MyACC

      MyACC lets you manage your injury, support, and recovery online. It allows you to get the help you need from us quickly and easily.

      Learn more and register for MyACC
    4. Apply for weekly compensation

      You could earn up to 100% of your pre-injury income if you work while you recover, but that's not automatic - you’ll need to get set up for it online with MyACC.

      Learn more and apply for weekly compensation
    5. Visit your GP before your medical certificate expires

      This ensures any weekly compensation you are being paid continues. If you're set up for weekly compensation, you'll be able to upload new medical certificates yourself using MyACC. 
    6. Keep the conversation open with your employer

      It’s important you keep your employer informed of your injury and situation so that they can safely support your recovery at work. Your employer may be able to view work-related claim information using our MyACC for Business platform, like details on your medical certificate showing when you might be able to return to work. 

      Learn more about the role your employer, health provider and ACC play in your recovery

    Why recover at work

    Evidence shows recovering at work after an injury helps people get better, sooner. With the right team in place to support you it also makes it more likely you'll return to your job and the things you enjoy outside of work.

    Recovering at work can:

    • improve physical and mental wellbeing by staying connected to your workplace
    • increase independence and confidence
    • lead to shorter recovery times
    • mean earning up to 100% of your pre-injury income.


    Last published: 15 January 2026