Te tū hei kaiwhakaratoHow to provide your services
How to register with us, work under a contract, therapy for sensitive claims, and contact an engagement and performance manager.

Supporting injured international visitors
We provide cover for anyone who experiences an accident resulting in an injury while in New Zealand, including visitors. Find out more.
Register with us as a health provider
If you want to offer services to our clients you need to register with us first. This includes treatment providers, registered health professionals and locums.
Understanding your responsibilities
As a health provider registered with us, you have certain responsibilities when providing treatment. This includes privacy, rehabilitation and clinical records.
Brand guidelines for ACC providers and suppliers
If you would like to refer to your role as a health provider or supplier delivering treatment and rehabilitation services to ACC clients, you will need to adhere to our brand guidelines.
Working under a contract
We work with suppliers under different contracts. Find out if we have a contract for the services you offer, how the contracts work and how to apply.
Working with us as a rongoā Māori practitioner
Find out how to register with ACC as a rongoā Māori practitioner, how we pay for rongoā Māori services, and how our clients can access these services.
Providing services via Telehealth
Find which services are enabled for Telehealth consultations with ACC clients, Telehealth criteria and requirements, and service item codes and rates.
How we support quality and resolve issues
We have structures in place to support quality practice and confirm your services meet our policies, procedures, and expectations.
Cultural and safety competencies
Uplifting cultural safety is part of our commitment to creating a more equitable ACC for Māori that is inclusive for all New Zealanders.
Contact our provider relationship team
Engagement and Performance Managers can help you understand how we work, and how our policies and processes relate to you.