Getting weekly compensation

We’ll pay up to 80% of your income as weekly compensation if you’re unable to work or do your usual duties because of an injury we're covering. This means you’ll still get paid while you recover. Apply for weekly compensation using your MyACC account.

father and child sitting together looking out a window
Am I eligible for weekly compensation?

You become eligible 1 week after your injury stopped you from working some or all of your usual work duties – but get the set up started now. It doesn’t matter if your injury happened at work, at home, or elsewhere in Aotearoa New Zealand.

Answer the questions below to see if you're eligible.

1. Are you employed?

You need to be an employee, self-employed or a shareholder-employee. This must be at the time of the accident and on the day of, or day before your medical certificate shows you are unable to do some or all of your usual work duties.

What to expect

How to apply

Understand what to do first, the information you'll need, how to apply for weekly compensation and what happens next.

How payments work

Learn when you'll get paid and how weekly compensation is calculated. Tell us if you receive any taxable income. We'll tell you about changes that might impact your payments.

Applying for weekly compensation

There are two ways to apply for weekly compensation:

  1. Online using MyACC. Register then log in and access the application in the 'Get support' section. 
  2. Contact our claims team.

Use MyACC to request support

You can:

- apply for weekly compensation and view upcoming payments

- request equipment to help with everyday tasks

- upload a new medical certificate before yours expires

- enter any hours you work, and more.

Learn more about MyACC
Hand holding mobile phone with Register for MyACC on screen

If you haven’t received a registration code by email or text, or don't want to use MyACC, contact us to apply for weekly compensation over the phone.

Phone 0800 101 996 (Monday to Friday, 8am to 6pm)