Getting started
Hei tīmatanga
Whether you’ve recently registered with us as a health provider, have a new employee joining your practice or simply need a refresher, you’ll find all the information and resources you need to get started with us, quickly.
Discover the essentials
Your responsibilities
Newly registered? Here’s what’s expected of you as a healthcare provider.
What we cover
Getting clear on what's covered... and what isn't.
Getting set up online
Online makes it easy. You can send invoices, claims, and medical certificates to us online so we make decisions on support faster.
How to lodge a claim
Lodging a claim is how clients can access support from us. Learn how to do it right, first time.
How to invoice and get paid
Even when a claim’s been accepted, you still need to invoice us so we can pay for your services. Here’s how to do it.
Quick guides
Profession-specific and print-ready, use these handy guides to find out what you need to know – fast.
Working together handbook
If you're working under the Cost of Treatment Regulations, you'll need to be familiar with our working together handbook.
Download now
What's next?
Keep up to date
Subscribe to receive monthly email updates tailored to your profession.
Learning modules
There’s always something new to learn about working together. Sign up and complete our free modules tailored to suit your profession.
Key contacts
Know where to go and who to contact to get information from us, when you need it.
Watch and learn webinars
Hear from the experts
Join our interactive webinars relevant to your profession. Watch them on-demand if you aren't able to attend on the day.
Learn more