Health sector engagement
It’s vital we work with experts like you in helping New Zealanders get back to work and independence after injury. 2025 is about focusing on how we work with the health sector and commission for services to improve outcomes for injured people.
We know that longer recovery timeframes and extended time off work has negative impacts for the injured person, their whānau, employer, and community. This is also putting pressure on the Accident Compensation Scheme and sustainability of the entitlements we provide.
The challenges
Changes to our service commissioning
We’re moving towards a collaborative co-commissioning model, working closely with providers and suppliers of health services – the experts in helping injured people – to design solutions that achieve better outcomes for kiritaki. The clinical voice is a vital part of our new commissioning approach.
We plan to strengthen clinical leadership and have a clinical governance lens across all aspects of commissioning. We’ll be working towards open sharing of outcome data to increase transparency and give New Zealanders greater visibility of what they can expect on their recovery journey.
We’ve begun a series of online engagements from February 2025, starting with sessions focused on how we work with general practice and the secondary care sector.
Online engagement events
We value the important role you play in helping people recover from injury and return to their everyday lives. We’re hosting a series of online engagements, because we believe you’ll have a range of ideas on how we can work together to achieve better outcomes for injured New Zealanders.
Past events
Click through to view the previous event recordings and download the presentation slides and FAQ documents.
We held an online joint primary and secondary care event following our engagements with both sectors held in February.
We shared what we heard, and our next steps to achieve better outcomes for injured New Zealanders.
Watch the online recording
We held an online session which covered the challenges we are seeing, as well as the impact on clients, their whānau and their communities.
Watch the online recording
Watch the 'Secondary care market engagement: summary of your ideas' video
We held an online session which covered the challenges we are seeing, as well as the impact on clients, their whānau and their communities.
Watch the online recording
We discussed 'fit for selected work' (FFSW) medical certification at the event, we have a helpful factsheet you can also download.
Watch the 'Primary care market engagement: summary of your ideas' video
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Primary care external reference group
Our Primary Care External Reference Group will provide guidance on potential solutions to improve rehabilitation outcomes for clients accessing primary care services. This group represents a diverse group of clinicians specializing in different areas of primary care with broad geographical representation.
Name |
Details |
|
Bart Dutkowski |
Product Manager, BPAC Clinical Solutions |
|
Carolyn Gullery |
Strategic Digital Advisor, Spark Health/Irico/Streamliners |
|
Cate Hampton |
Occupational Health Nurse Executive member NZ Occupational Health Nurses Association |
|
Dr Cathy Stephenson |
Principal Health Advisor, Ministry of Social Development GP Fellow, The 502 Rangatahi Ora |
|
Chris Higgs |
Senior Professional Practice Fellow/Physiotherapy Clinical Education Programme Lead, University of Otago |
|
Dr Darran Lowes |
GP fellow, Taradale Medical Centre, Chair, Health Hawke's Bay Lecturer of Occupational Medicine, University of Otago |
|
Dr Emily Kate Armstrong |
Locum GP Fellow (rural), Colville Health Trading Trust Prospero Health & Social Care |
|
Helen Topia |
Nurse Practitioner (rural), Te Hau Awhio whio Whanau Hauora Centre Lecturer, Auckland University of Technology |
|
Mary Morrissey |
Practice Manager, Family Health Centre Chair of PMANZ |
|
Dr Monica Liva |
GP Fellow (urban - Māngere South Auckland), Turuki Health Care |
|
Dr Stephanie Taylor |
GP Fellow (urban) Deputy Chair – GenPro |
|
Velonika Tuitea-Tuck |
Nurse Practitioner, Ngati Pikiao/Owhata Health Services |
Contact us
If you have any questions, contact us:
Phone 0800 222 070 (Monday to Friday, 8am to 6pm)
Email providerhelp@acc.co.nz