ACC has been impacted by the global Microsoft outage and we are not receiving emails. If you have already emailed us today or need to provide information impacting your next weekly compensation payment (like a new medical certificate or details of hours worked) please call us on 0800 101 996.

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Site closure - Whakatāne

The Whakatāne site will be closed to clients and staff from Monday 2 November to Friday 27 November 2026.It will reopen on Monday 30 November. There will be a clearly marked secure client drop box during this time.

To email or call us, our contact page can direct you to the right team. Contact us