Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates.
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            Update on product rationalisation when ordering
            
        
          Released 07/10/2025
            Update on product rationalisation when ordering
Read more about how ACC and Onelink will be reducing the number of brand options for specific consumables from 8 October 2025.
          
            Residential Support Services contract renewal and service schedule updates
            
        
          Released 07/10/2025
            Residential Support Services contract renewal and service schedule updates
Read more about the updates to the Residential Support Services service schedule that have been exercised from 1 October 2025.
          
            Register for our secondary care online market engagement
            
        
          Released 03/10/2025
            Register for our secondary care online market engagement
Join us on 25 November 2025 for our next secondary care online market engagement where we’ll share our initial concepts for an enhanced service delivery model to achieve better outcomes for people with musculoskeletal injuries.
          
            What you need to know about residential consumable funding
            
        
          Released 03/10/2025
            What you need to know about residential consumable funding
An important reminder about Residential Support Services (RSS) medical consumables funding.
          
            Register for our October Psychology Advisor Forum
            
        
          Released 03/10/2025
            Register for our October Psychology Advisor Forum
Join us in October for our Psychology Advisor Provider Forum where we’ll be discussing key considerations when working with children and young people impacted by sexual violence.
          
            What the TN Court of Appeal ruling means for survivors of sexual abuse
            
        
          Released 03/10/2025
            What the TN Court of Appeal ruling means for survivors of sexual abuse
Learn more about what the TN Court of Appeal ruling means for survivors of sexual abuse.
          
            Applications for Psychological, Psychiatric and Neuropsychological Assessment Services closing soon
            
        
          Released 03/10/2025
            Applications for Psychological, Psychiatric and Neuropsychological Assessment Services closing soon
The final date to submit named provider applications under the current Psychological, Psychiatric and Neuropsychological Assessment Services contracts is Friday 5 December 2025. 
          
            Important reminder about completing treatment reviews
            
        
          Released 03/10/2025
            Important reminder about completing treatment reviews
We’ve found that some treatment review reports are not meeting the reporting standards for the Sensitive Claims Service. Please read important information about treatment reviews.
          
            Closure notices for Sensitive Claims Service
            
        
          Released 03/10/2025
            Closure notices for Sensitive Claims Service
Read more about closure notices for Sensitive Claims Service. 
          
            Invoicing for group-based therapy services update
            
        
      Released 03/10/2025
            Invoicing for group-based therapy services update
Some suppliers have reported being unable to bill for group-based therapy hours. We’ve found a solution but ask you to contact us if you think this issue impacts you.  
          