Provider news

Check out the top news stories and changes happening in the provider space.

You'll find these stories and more in our monthly provider email updates. 

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Displaying items 1 - 10 of 80 in total
Medical certification dashboard now live
Released 12/02/2026

Medical certification dashboard now live

We’re excited to announce the launch of our new medical certification dashboard. This dashboard replaces the previous. ‘Your ACC Dashboard’ reports and marks a significant step towards greater transparency and openness in sharing data.
ACC to commence review of the audiology market
Released 09/02/2026

ACC to commence review of the audiology market

We recognise the important role of audiology service suppliers and providers in helping people get the right support when they have experienced hearing loss due to an injury.
Onboard to ProviderHub now
Released 04/02/2026

Onboard to ProviderHub now

ProviderHub is our new online service that will replace eBusiness Gateway (eBG) from 1 April 2026. If you currently use eBG to invoice us, lodge claims, and/or check claim details, now is the time to move to ProviderHub.
Update on design of secondary care services
Released 04/02/2026

Update on design of secondary care services

Read more about the detailed design phase of developing an improved service delivery model for secondary care services.
Support safer concussion management with the National Concussion Guidelines
Released 04/02/2026

Support safer concussion management with the National Concussion Guidelines

New Zealand now has a national and consistent standard across all youth and community sport for returning to play after concussion. Download the Sport Concussion in New Zealand: National Guidelines.
We’re seeking medical practitioners to provide Vocational Medical Services (VMS)
Released 04/02/2026

We’re seeking medical practitioners to provide Vocational Medical Services (VMS)

If you’re a medical practitioner with general practice experience, as well as work experience in disability management in the workplace or in occupational rehabilitation, this is your opportunity to help people return to work and independence.
Update on approved and discontinued gloves
Released 04/02/2026

Update on approved and discontinued gloves

Find out more about how ACC and Onelink will be reducing the number of brand options available for nonsterile and sterile gloves. This is part of our ongoing work to ensure consumables are used more efficiently, and that our clients receive medically appr
Tender now open for Psychological, Psychiatric and Neuropsychological Assessment Services contracts
Released 04/02/2026

Tender now open for Psychological, Psychiatric and Neuropsychological Assessment Services contracts

We’re now accepting applications for the Psychological Services, Psychiatric Services and Neuropsychological Assessment Services contracts.
Learn more about sensitive claims functional assessments
Released 04/02/2026

Learn more about sensitive claims functional assessments

Watch the new educational video that provides helpful information about how to complete functional assessments as part of the Sensitive Claims Service.
Register for our February Psychology Advisor Forum
Released 04/02/2026

Register for our February Psychology Advisor Forum

Join us on for our Psychology Advisor Provider Forum later this month where we will discuss treatment reviews for kiritaki (clients) with a sensitive claim. This session will include a discussion on approaches to treatment reviews, how to support clients
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