Provider news

Check out the top news stories and changes happening in the provider space.

You'll find these stories and more in our monthly provider email updates. 

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Displaying items 1 - 10 of 70 in total
Update on product rationalisation when ordering
Released 07/10/2025

Update on product rationalisation when ordering

Read more about how ACC and Onelink will be reducing the number of brand options for specific consumables from 8 October 2025.
Residential Support Services contract renewal and service schedule updates
Released 07/10/2025

Residential Support Services contract renewal and service schedule updates

Read more about the updates to the Residential Support Services service schedule that have been exercised from 1 October 2025.
Register for our secondary care online market engagement
Released 03/10/2025

Register for our secondary care online market engagement

Join us on 25 November 2025 for our next secondary care online market engagement where we’ll share our initial concepts for an enhanced service delivery model to achieve better outcomes for people with musculoskeletal injuries.
What you need to know about residential consumable funding
Released 03/10/2025

What you need to know about residential consumable funding

An important reminder about Residential Support Services (RSS) medical consumables funding.
Register for our October Psychology Advisor Forum
Released 03/10/2025

Register for our October Psychology Advisor Forum

Join us in October for our Psychology Advisor Provider Forum where we’ll be discussing key considerations when working with children and young people impacted by sexual violence.
What the TN Court of Appeal ruling means for survivors of sexual abuse
Released 03/10/2025

What the TN Court of Appeal ruling means for survivors of sexual abuse

Learn more about what the TN Court of Appeal ruling means for survivors of sexual abuse.
Applications for Psychological, Psychiatric and Neuropsychological Assessment Services closing soon
Released 03/10/2025

Applications for Psychological, Psychiatric and Neuropsychological Assessment Services closing soon

The final date to submit named provider applications under the current Psychological, Psychiatric and Neuropsychological Assessment Services contracts is Friday 5 December 2025.
Important reminder about completing treatment reviews
Released 03/10/2025

Important reminder about completing treatment reviews

We’ve found that some treatment review reports are not meeting the reporting standards for the Sensitive Claims Service. Please read important information about treatment reviews.
Closure notices for Sensitive Claims Service
Released 03/10/2025

Closure notices for Sensitive Claims Service

Read more about closure notices for Sensitive Claims Service.
Invoicing for group-based therapy services update
Released 03/10/2025

Invoicing for group-based therapy services update

Some suppliers have reported being unable to bill for group-based therapy hours. We’ve found a solution but ask you to contact us if you think this issue impacts you.
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