Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates.
Displaying items 21 - 30 of 74 in total
Helpful resources and contacts for the Sensitive Claims Service
Released 02/07/2025
Helpful resources and contacts for the Sensitive Claims Service
Our website has several resources available to support providers working under the Sensitive Claims Service.
Updated Surgical Assessment Report and Treatment Plan (ARTP) form now available
Released 30/05/2025
Updated Surgical Assessment Report and Treatment Plan (ARTP) form now available
We’ve updated the Surgical Assessment Report and Treatment Plan (ARTP) form to make it clearer and easier to use. This form is used to request approval for an elective survey procedure.
Group therapy applications open on 1 July 2025
Released 30/05/2025
Group therapy applications open on 1 July 2025
Group-based therapy applications for the Sensitive Claims Service will reopen on 1 July 2025.
See our new Wellbeing Plans video guide
Released 30/05/2025
See our new Wellbeing Plans video guide
A short video is now available on our website about how to complete Wellbeing Plans as part of the Sensitive Claims Service.
ACC Pricing Review 1 July 2025
Released 02/05/2025
ACC Pricing Review 1 July 2025
As part of our contract management process, we regularly consider whether a review of pricing across our contracts is needed.
We’ve now completed a review and will be adjusting many of our contracted rates effective from 1 July 2025.
We’ve now completed a review and will be adjusting many of our contracted rates effective from 1 July 2025.
Important deadline: 31 May 2025 is the last day to transition claims to the Sensitive Claims Service
Released 02/05/2025
Important deadline: 31 May 2025 is the last day to transition claims to the Sensitive Claims Service
This is our final reminder that all kiritaki (clients) must be transitioned from the Integrated Services for Sensitive Claims (ISSC) to the Sensitive Claims Service by no later than 31 May 2025. This is to ensure continuity of care and to help effectively
Contract opportunity for the Living My Life Service
Released 02/05/2025
Contract opportunity for the Living My Life Service
Our Living My Life service contract offers an opportunity to provide comprehensive support to clients, enabling them to participate meaningfully in everyday living, community, and employment activities. The service aims to enhance clients' quality of life
Update on Nursing Services contract
Released 01/05/2025
Update on Nursing Services contract
We’ve improved our Nursing Services contract to make it easier for kiritaki (clients) to access nursing care in the community.
Work continues to create access to the Sensitive Claims Service through Safe to talk
Released 01/05/2025
Work continues to create access to the Sensitive Claims Service through Safe to talk
We’re beginning the next stage of our partnership with Whakarongorau Aotearoa | New Zealand Telehealth Services and the Ministry of Social Development (MSD) to develop a new pathway to the Sensitive Claims Service via Safe to talk, the national sexual har
Submitting changes to approved group-based therapy applications
Released 01/05/2025
Submitting changes to approved group-based therapy applications
Following the initial tranche of group-based therapy applications (3-26 February) for the Sensitive Claims Service, we received numerous requests from suppliers for amendments to approved groups.