Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates.
Displaying items 11 - 20 of 96 in total
Register for supplier briefings on High Tech Imaging and Elective Surgery contract tenders
Released 28/08/2026
Register for supplier briefings on High Tech Imaging and Elective Surgery contract tenders
We’re hosting supplier briefing webinars on 11 September 2026 to prepare prospective applicants for the new High Tech Imaging (HTI) and Elective Surgery Services (ESS) contract tenders. Register here.
Improvements coming to the ACC45 form
Released 28/08/2026
Improvements coming to the ACC45 form
We’re enhancing the ACC45 Injury Claim form in response to your feedback. The changes aim to reduce administrative burden, improve data quality, make certification easier, and better support recovery planning.
Updated threshold for pre-approval on non-list equipment orders
Released 28/08/2026
Updated threshold for pre-approval on non-list equipment orders
In the July Provider Update, we shared that all non-list equipment orders with items over $1,000 would be sent to ACC for pre-approval. Read more here.
New process to simplify some GP-lodged hearing loss claims
Released 28/08/2026
New process to simplify some GP-lodged hearing loss claims
From 14 September 2026, we’re simplifying the information audiologists need to provide for some hearing loss claims lodged by GPs. Read more here.
Fetal anticonvulsant syndrome information booklets retired
Released 28/08/2026
Fetal anticonvulsant syndrome information booklets retired
We’ve retired two of our information booklets on fetal anticonvulsant syndrome. We’ve been working with the health sector to ensure more up-to-date sources of information are available for providers and the public.
Provider IDs coming soon for kairongoā
Released 28/08/2026
Provider IDs coming soon for kairongoā
We’re introducing a new requirement for all kairongoā (rongoā Māori practitioners) delivering rongoā Māori services to ACC kiritaki (clients). Each kairongoā will need a unique Provider ID.
Group therapy applications for Sensitive Claims Service open on 1 October 2026
Released 28/08/2026
Group therapy applications for Sensitive Claims Service open on 1 October 2026
Applications to deliver group-based therapy for sensitive claims kiritaki (clients) will open on 1 October 2026 and close on 20 October 2026.
Register for the September Provider and Psychology Advisor Forum
Released 28/08/2026
Register for the September Provider and Psychology Advisor Forum
Don’t miss our next Provider and Psychology Advisor Forum where we’ll discuss mental injury and causation to help providers understand the key points to consider when undertaking a mental injury assessment.
Help sportspeople follow the 21-day stand-down from sport after concussion
Released 28/08/2026
Help sportspeople follow the 21-day stand-down from sport after concussion
Our Sport Concussion in New Zealand: National Guidelines provide clear guidance for community sport, where access to medical support can be limited or delayed. Download the guidelines and order resources here.
Register for upcoming Provider and Psychology Advisor Forums
Released 03/08/2026
Register for upcoming Provider and Psychology Advisor Forums
We’re pleased to announce that we’ll be hosting five more Provider and Psychology Advisor Forums this year. Register now for these important educational opportunities.