Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates.
Displaying items 11 - 20 of 90 in total
New research into our Rongoā Māori Service
Released 28/03/2025
New research into our Rongoā Māori Service
In 2024, we commissioned researchers Te Paetawhiti & Associates to explore the outcomes achieved by kiritaki (clients) through our Rongoā Māori Service. Their research report, Traditional healing | Rongoā Māori Outcomes: The voices of kiritaki, has now be
Deadline approaching to transition claims to the Sensitive Claims Service
Released 28/03/2025
Deadline approaching to transition claims to the Sensitive Claims Service
We want to remind Sensitive Claims Service suppliers and providers that you have until 31 May 2025 to transition kiritaki (clients) from the Integrated Services for Sensitive Claims (ISSC) to the new contract.
Resources and key contacts for the Sensitive Claims Service
Released 28/03/2025
Resources and key contacts for the Sensitive Claims Service
There are resources available to support you to deliver the Sensitive Claims Service. We encourage you to check these first if you have a question about the service. Find out more.
Find group-based therapy suppliers available throughout New Zealand
Released 28/03/2025
Find group-based therapy suppliers available throughout New Zealand
We’re excited to share that we’ve published a list on our website of suppliers approved to deliver group-based therapy through the Sensitive Claims Service.
Psychology Advisor hotline now closed
Released 28/03/2025
Psychology Advisor hotline now closed
Unfortunately, the technology available for the hotline did not align with our other communication platforms, making the line difficult to maintain from a business and operational perspective. Read more.
Register for our April Psychology Advisor Forum
Released 28/03/2025
Register for our April Psychology Advisor Forum
We’ll be hosting our first Psychology Advisor Provider Forum of the year. Our first session will be held on Friday 11 April at 12 pm. The topic for this session is "SMART Goals: What, Why, and How."
Now accepting registrations of interest for Sexual Abuse Assessment and Treatment Services contract
Released 28/03/2025
Now accepting registrations of interest for Sexual Abuse Assessment and Treatment Services contract
We’re looking for applicants who are interested in providing Sexual Abuse Assessment and Treatment Services (SAATS) for clients of suspected, alleged or actual sexual abuse or assault on behalf of ACC, the NZ Police and Health New Zealand – Te Whatu Ora.
Consider Whakamātūtū for clients with a mental injury
Released 27/02/2025
Consider Whakamātūtū for clients with a mental injury
Whakamātūtū is currently accepting referrals for clients in the Wellington region.
Whakamātūtū opened in central Wellington in March 2024, and is a six-week day programme for people with moderate mental injury diagnoses, including mood disorders, PTSD, d
Whakamātūtū opened in central Wellington in March 2024, and is a six-week day programme for people with moderate mental injury diagnoses, including mood disorders, PTSD, d
New code for specialised equipment for maternal birth injuries
Released 26/02/2025
New code for specialised equipment for maternal birth injuries
We’ve launched a new non-contracted code for specialised equipment (e.g. pessaries) required to support kiritaki (clients) with maternal birth injuries. The new code is EUMBI and requires prior approval from ACC before it’s billed.
We’re making changes to how the EU100 cost code is used
Released 26/02/2025
We’re making changes to how the EU100 cost code is used
The EU100 service code is for assessment and rehabilitation providers for the reimbursement of rehabilitation equipment purchased for a kiritaki (client) that is not on the MRES equipment lists and is under $100 per item (excluding GST and freight).