Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates. Find previous versions of email updates or subscribe to receive these in your inbox monthly.
Displaying items 1 - 10 of 52 in total
Information to help manage capacity for the Integrated Services for Sensitive Claims (ISSC)
Released 02/05/2024
Information to help manage capacity for the Integrated Services for Sensitive Claims (ISSC)
As part of the ISSC quarterly reporting cycle, you provide us with valuable information about the number of clients that use your services, how many you place on a waitlist (if you manage a waitlist), and the number of referrals you couldn’t accept.
Care Indicator Policy update – looking after you and your team
Released 02/05/2024
Care Indicator Policy update – looking after you and your team
We’re making changes to the way our referrals let you know when a client has a care indicator. This will ensure, when needed, you are aware of how we manage potential risks when we interact with the client, to inform your own health and safety planning.
Whakarongorau engages the sector on design of new Waharoa
Released 02/05/2024
Whakarongorau engages the sector on design of new Waharoa
As part of our continuing partnership with Whakarongorau Aotearoa to design a more effective entryway (Waharoa) to the sexual violence response system, Whakarongorau hosted three engagement sessions in February and March 2024 about this work.
Delays in ISSC named provider applications
Released 02/05/2024
Delays in ISSC named provider applications
We are currently experiencing significant delays with processing names provider applications for the Integrated Services for Sensitive Claims (ISSC) contract.
Changes planned for invoicing through the Psychological Services contract
Released 02/05/2024
Changes planned for invoicing through the Psychological Services contract
Beginning this month, all invoices related to the Psychological Services contract will need to include the named service provider’s Provider ID. If your invoice does not contain a Provider ID identifying who delivered services, your invoice will be declin
Cost of Treatment Regulations pricing to increase 1 June 2024
Released 24/04/2024
Cost of Treatment Regulations pricing to increase 1 June 2024
The amount we pay providers to treat client injuries under the Cost of Treatment Regulations (CoTR) is reviewed every two years
Consultation on changes to the Accident Compensation (Definitions) Regulations now open
Released 18/04/2024
Consultation on changes to the Accident Compensation (Definitions) Regulations now open
On behalf of the Minister for ACC, the Ministry of Business, Innovation & Employment is consulting on changes to regulations made under the Accident Compensation Act 2001
Allied Health Pricing Model Review for Physiotherapy
Released 03/04/2024
Allied Health Pricing Model Review for Physiotherapy
We have agreed with Physiotherapy New Zealand (PNZ) to co-commission an independent pricing review.
New option available for mental injury clients in Wellington
Released 03/04/2024
New option available for mental injury clients in Wellington
We’ve partnered with the Wellington Depression Recovery Trust to pilot Whakamātūtū
Register for our May Psychology Advisor Forum
Released 03/04/2024
Register for our May Psychology Advisor Forum
Join us for our May Psychology Advisor (PA) forum for Integrated Services for Sensitive Claims (ISSC) providers.