Christmas and New Year opening hours and pay dates

We have reduced hours over the holiday period and are closed on public holidays. Your weekly compensation payments may be paid early. See more details.

Provider news

Check out the top news stories and changes happening in the provider space.

You'll find these stories and more in our monthly provider email updates. 

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Displaying items 71 - 77 of 77 in total
New ACC45 claim numbers from the end of January
Released 29/01/2025

New ACC45 claim numbers from the end of January

We’re reaching the end of our pool of available ACC45 claim numbers, and expect to start using our new number format in the coming weeks. The existing ACC45 number format will continue to be accepted.
Sensitive Claims Service suppliers can apply for group-based therapy from 3 February
Released 29/01/2025

Sensitive Claims Service suppliers can apply for group-based therapy from 3 February

Sensitive Claims Service suppliers who would like to deliver group-based therapy can apply on our website from 3 February 2025.
Transitioning claims to the new Sensitive Claims Service
Released 29/01/2025

Transitioning claims to the new Sensitive Claims Service

If you have a purchase order that expires on 31 May 2025, you must transition your kiritaki (clients) before that purchase order expires.
Breaking the cycle of violence: second action plan launched
Released 28/01/2025

Breaking the cycle of violence: second action plan launched

ACC proudly supports the second Te Aorerekura Action Plan as part of the government’s national strategy to eliminate family violence and sexual violence, launched in December 2024.
Sensitive Claims Service - applications now open for named service providers
Released 28/01/2025

Sensitive Claims Service - applications now open for named service providers

Named service providers who would like to apply to deliver services under the Sensitive Claims Service can now apply online.
Working together for better outcomes - an update on ACC’s service commissioning approach
Released 10/12/2024

Working together for better outcomes - an update on ACC’s service commissioning approach

Watch Deputy Chief Executive for System Commissioning & Performance, John Bennett, and his team discuss what our future commissioning approach means for providers and suppliers.
An update on ACC’s Primary Acute Care review
Released 09/12/2024

An update on ACC’s Primary Acute Care review

We have now completed the discovery phase of our Primary Acute Care review, which aimed to evaluate the current state and identify areas for improvement for injury-related primary acute care in the community.
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