Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates.
Displaying items 71 - 78 of 78 in total
Practice Management Systems and ACC, a great partnership
Released 31/07/2024
Practice Management Systems and ACC, a great partnership
Recently an opportunity for Medtech customers to upgrade their software from Medtech32 to ‘Evolution’ has become confused with a change ACC has planned.
We’ve updated our travel policy
Released 31/07/2024
We’ve updated our travel policy
We’ve updated our travel policy, to clarify our position on provider travel and ensure all providers are meeting their responsibilities
ACC Pain Management Services
Released 31/07/2024
ACC Pain Management Services
We have interdisciplinary pain management services available for people who have persisting pain due to an injury covered by us.
Community Services Card Physiotherapy pilot ending soon
Released 31/07/2024
Community Services Card Physiotherapy pilot ending soon
In 2022, ACC started a pilot allowing clients living in Ōtara and Māngere (South Auckland) with a Community Services Card, or who faced financial barriers accessing physiotherapy, to receive services on a fully funded basis.
Moving kiritaki from Training for Independence Sensitive Claims
Released 31/07/2024
Moving kiritaki from Training for Independence Sensitive Claims
The Training for Independence Sensitive Claims (TI-SC) contract ends on 30 November 2024 and will not be renewed.
New voice technology to improve calls to our Provider 0800 number
Released 31/07/2024
New voice technology to improve calls to our Provider 0800 number
We are introducing voice technology to help improve call handling efficiency in our contact centre
Information to help manage capacity for the Integrated Services for Sensitive Claims (ISSC)
Released 31/07/2024
Information to help manage capacity for the Integrated Services for Sensitive Claims (ISSC)
As part of the ISSC quarterly reporting cycle, you provide us with valuable information about the number of kiritaki that use your services, how many you place on a waitlist (if you manage a waitlist), and the number of referrals you couldn’t accept
Elective Surgery Services – request for information now closed
Released 03/07/2024
Elective Surgery Services – request for information now closed
The request for information (RFI) regarding ideas on innovative business models for providing surgical capacity for ACC kiritaki (clients), with a focus on shoulder surgery closed on 25 June