Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates.
Displaying items 31 - 40 of 91 in total
Move from eBusiness Gateway to ProviderHub now
Released 02/03/2026
Move from eBusiness Gateway to ProviderHub now
If you currently use eBusiness Gateway to invoice us and/or check claim, invoice or payment details, you need to onboard to ProviderHub now, or switch to your Practice Management System (PMS).
Impacts to digital services during Easter weekend
Released 02/03/2026
Impacts to digital services during Easter weekend
Learn more about the planned system update which will impact your access to some of our digital services.
New AI guidelines for providers
Released 02/03/2026
New AI guidelines for providers
Find out about the new position statement that has been developed to guide providers on the safe, effective, and ethical use of AI when working with ACC clients and their personal information.
Non-list equipment ordering
Released 02/03/2026
Non-list equipment ordering
What you need to know about ACC and Enable New Zealand’s (ENZ) ongoing work to improve processes around ordering non-list equipment.
Group therapy applications for the Sensitive Claims Service open on 1 April 2026
Released 02/03/2026
Group therapy applications for the Sensitive Claims Service open on 1 April 2026
The next tranche of group-based therapy applications will open on 1 April 2026 and close on 20 April 2026. Find out more about the application process here.
Medical certification dashboard now live
Released 12/02/2026
Medical certification dashboard now live
We’re excited to announce the launch of our new medical certification dashboard. This dashboard replaces the previous. ‘Your ACC Dashboard’ reports and marks a significant step towards greater transparency and openness in sharing data.
ACC to commence review of the audiology market
Released 09/02/2026
ACC to commence review of the audiology market
We recognise the important role of audiology service suppliers and providers in helping people get the right support when they have experienced hearing loss due to an injury.
Onboard to ProviderHub now
Released 04/02/2026
Onboard to ProviderHub now
ProviderHub is our new online service that will replace eBusiness Gateway (eBG) from 1 April 2026. If you currently use eBG to invoice us, lodge claims, and/or check claim details, now is the time to move to ProviderHub.
Update on design of secondary care services
Released 04/02/2026
Update on design of secondary care services
Read more about the detailed design phase of developing an improved service delivery model for secondary care services.
Support safer concussion management with the National Concussion Guidelines
Released 04/02/2026
Support safer concussion management with the National Concussion Guidelines
New Zealand now has a national and consistent standard across all youth and community sport for returning to play after concussion. Download the Sport Concussion in New Zealand: National Guidelines.