Christmas and New Year opening hours and pay dates

We have reduced hours over the holiday period and are closed on public holidays. Your weekly compensation payments may be paid early. See more details.

Onelink’s dispatch facility is moving to a new site

Released 28/03/2025

Onelink, ACC’s supplier of medical consumables, is moving from their Point Chevalier facility to a new facility in Māngere from 5 to 9 May. Onelink is working to ensure all orders go out on time. A normal dispatch timeframe of 10 days from order is estimated for new kiritaki (clients). Urgent orders will still be available during this time.

Key dates

Friday 2 May – the last day of dispatching stock out of the Point Chevalier facility
Monday 5 May to Friday 9 May – this week will be a non-dispatch period
Monday 12 May – Onelink will continue dispatching orders.
 
If you receive queries from your kiritaki (clients), you can direct them to Onelink’s Community Clients Customer Services team:

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