E-scooter related injuries
Find statistics on e-scooter related stats on this page.
- E-scooter monthly new claims
- Caveats to this data
E-scooter injury claims
We’ve recently reviewed our text-matching definition for e-scooter related claims, which will result in different claim volumes that we’ve previously supplied for these topical statistics. You can find out more in the caveats section.
E-scooters launched in New Zealand in October 2018.
Find our safety tips for e-scooting and more in-depth data in our Newsroom articles.
E-scooters: Wellington city it's your turn
Three years of e-scooters: the true cost of convenience
New claims
2,781
in 2026 ytd
Active claims
3,295
in 2026 ytd
Active costs
$9,242,400
in 2026 ytd
- E-scooter claims are identified if the accident description contains any of the following key phrases: electric scooter, electronic scooter, e-scooter, green scooter, battery powered scooter, beam scooter, bird scooter, flamingo scooter, lime scooter, on a jump scooter, neuron scooter, uber scooter, wave scooter
- The accident description is a non-mandatory free-text field on the ACC45 form. The nature and quality of responses vary. These data should therefore be considered indicative, but not a definitive count of claims.
- New claims are counted where a claim is lodged with ACC within the specified period. A claim may be lodged immediately following an accident or at any later stage.
- Active claims are counted where the claim received at least one payment within the specified period. A claim was not necessarily lodged or had the accident occur within this period.
- A claim may be active in more than one calendar year and will be counted once in each relevant year in which at least one payment was made.
- Active costs are the GST exclusive cost of payments made for claims that were active in the specified period.
- The cost of public hospital services during the acute stage of an injury is covered under the Public Health Acute Services (PHAS) regulations. These services are bulk-funded and not attributed to individual claims, so cannot be included in these data.
- The calendar year in which the service was paid may differ to the calendar year in which the service was provided.
- Region is the location of the accident and may not be where the claimant resided or sought treatment.
- Age band is based on client's age at the time of claim lodgement.
- All included claims are accepted for cover
- Data are displayed in calendar years. i.e. 1 January to 31 December
- Claims managed by an accredited employer have been excluded.
- Results are based on data available at the time of extraction and may vary if rerun later.