First members appointed to kaupapa Māori health services panel

Group paddling Waka

We’re working in new ways to provide kiritaki (clients) and whānau across the motu (country) with access to culturally and clinically appropriate services.


Kua hua te marama. The moon has come full cycle.

At ACC, we’re working to improve lives, every day. Our research tells us that Māori are less likely to access ACC care, despite being more likely to experience a serious, life-changing injury.

We want to improve the services available to our kiritaki Māori (Māori clients) and whānau, which is why we’re working and collaborating in new ways.

We’re partnering with Māori providers across the motu (country) to help us develop new regional kaupapa Māori health services.

Through an open procurement process we’ll establish a panel of providers who’ll design these services.

New panel members with local expertise will be appointed progressively in each of 12 rohe (regions). They’ll work with iwi, kiritaki and whānau to ensure the services in each rohe meet the needs of haukāinga (local people).

Completing an important milestone

This month we reached an important milestone in this journey, appointing our first members to the kaupapa Māori health services panel. These 12 kaupapa Māori providers will be designing services specifically for the Tainui waka rohe:

  • Āki Innovations
  • Get Me Started
  • Manaaki Tangata Consultants
  • Mana Ātea
  • Rangaranga Limited
  • Raukura Hauora o Tainui Trust
  • Te Ahi Kaa Indigenous Health Solutions
  • Te Kōhao Health
  • Te Korowai Hauora o Hauraki
  • The Whanau Ora Community Clinic
  • Tū Tonu
  • Whatever It Takes

“We’re proud to be partnering with Māori health providers to develop these new services,” says Eldon Paea, ACC’s Manager Māori Health (Health Partnerships).

ACC staff meet with a Maori partner

“Through Māori-led design we can ensure we’re offering a choice of services that are culturally and clinically appropriate.”

Service design for each rohe is expected to take up to six months. We’ll support the mahi by preparing to commission and operationalise the services.

Once design in the Tainui waka rohe is complete, we’ll seek approval to start delivering those services. We’ll then reopen our panel to find providers to partner with us in the next rohe.

This first phase of kaupapa Māori health services will focus on supporting ACC kiritaki with complex and high-level needs (including people with serious injuries and those who have lodged sensitive claims).

We expect this phase of services to take around two years to be introduced across the motu. We’ll then consider services for clients with other injury types to create a kaupapa Māori solution with national reach.

Kei te hiahia kōrero atu anō?

Subscribe to our interim notice on the Government Electronic Tenders Service (GETS) to be alerted when tenders open in the next rohe:

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For more information, visit: https://www.acc.co.nz/for-providers/kaupapa-maori-health-services.