Holidays Act remediation payments to current and former employees

Over the last few years, there’s been increasing awareness of the complex challenges of applying the Holidays Act 2003 in calculating leave payments for employees.
Many New Zealand organisations have found that they have miscalculated leave payments under the Act, and you may have heard of friends or whānau receiving back payments as a result.
Checking compliance
To check whether we have been compliant with the Act, ACC undertook a proactive review of our systems and processes, with the support of independent specialists. This work identified that certain leave entitlements were incorrectly calculated, meaning that some current and former employees are due a payment.
What happens next?
We'll soon be making payments to some current and former employees to correct miscalculations that occurred between 1 September 2017 and 31 March 2025.
Payments for former employees
Starting Tuesday 9 September 2025, we’ll begin contacting former employees who worked at ACC between 1 September 2017 and 31 March 2025 and who may be due a back payment.
Online portal
You’ll be able to register on our online portal (launching Monday 8 September) and submit an application for a remediation payment. Once we’ve received and reviewed your application, we’ll contact you with the outcome and next steps.
This page will be updated on 8 September with a link to the portal.