Holidays Act remediation payments to current and former employees

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Over the last few years, there’s been increasing awareness of the complex challenges of applying the Holidays Act 2003 in calculating leave payments for employees.

Many New Zealand organisations have found that they have miscalculated leave payments under the Act, and you may have heard of friends or whānau receiving back payments as a result. 

Checking compliance

To check whether we have been compliant with the Act, ACC undertook a proactive review of our systems and processes, with the support of independent specialists. This work identified that certain leave entitlements were incorrectly calculated, meaning that some current and former employees are due a payment.  

Payments for former employees

In early September 2025, we began contacting former employees who worked at ACC between 1 September 2017 and 31 March 2025 and who may be due a back payment.

Online portal

You can register on our online portal and submit an application for a remediation payment. Once we’ve received and reviewed your application, we’ll contact you with the outcome and next steps.

Applications approved before 3pm Wednesday, 8 October 2025 will be paid by early December. Applications approved after this time will be paid in early 2026.

ACC Holidays Act Online Portal